Credit Controller

Achieve together; Leatherhead; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career progression

Employee discounts across retailers

Stream pay advances

Life Assurance

Job summary

Achieve together is seeking a skilled Credit Controller to support its community hub team in Leatherhead. The role focuses on timely payments, accurate cash allocations, and resolving queries to keep accounts in good order.

You’ll work within a hybrid setup, collaborating with operations to ensure service delivery remains seamless. The ideal candidate has solid end-to-end credit control experience, familiarity with Local Authorities or NHS accounts, and a proactive, detail-oriented mindset.

Qualifications

• Solid knowledge of credit control end-to-end collection.
• Experience dealing with Local Authorities and NHS is preferable.
• Strong analytical problem-solving abilities.
• High level of accuracy and attention to detail in all aspects of credit control.

Responsibilities

• Ensuring timely collection of payments.
• Prompt and accurate cash allocation.
• Resolving queries promptly, ensuring the account is open for ongoing collections.
• Strong reconciliation abilities.
• Accurate allocation of credit notes to invoices, when required.
• Maintaining accurate record and allocation of customer payments.
• Regular follow up as needed with both internal and external customers to ensure prompt cash collection.

Skills

Credit control

NHS/Local Authority experience

Analytical skills

Attention to detail

Team player

Communication

Job description

Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.

We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.

Location: Hybrid, X2 days in the office

Job Description

We are seeking a highly skilled and motivated Credit Controller to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.

Key Responsibilities:

• Ensuring timely collection of payments
• Prompt and accurate cash allocation
• Resolving queries promptly, ensuring the account is open for ongoing collections.
• Strong reconciliation abilities
• Accurate allocation of credit notes to invoices, when required
• Maintaining accurate record and allocation of customer payments
• Regular follow up as needed with both internal and external customers to ensure prompt cash collection.

Requirements:

• Solid knowledge of credit control process end to end collection.
• Experience dealing with Local Authorities and NHS is preferable.
• The ability to keep calm under pressure.
• The ability to maintain good working ethics both internally and externally.
• Strong analytical problem-solving abilities.
• Be able to work in a team.
• A proactive and solution-oriented mindset, with the ability to handle complex queries.
• High level of accuracy and attention to detail in all aspects of credit control.
• Commitment to providing a high standard of service and building strong relationships with customers.
• Self motivated and able to work hybrid.
• Strong organisational skills, incl. maintaining record of debt recovery efforts.

At Achieve together we offer a range of exciting benefits, such as:

• Career progression and training opportunities
• Employee discount schemes across a range of retailers and services,
• Stream- a financial health app that gives you the ability to receive optional pay advances
• Life Assurance

For all our amazing benefits please visit here: Rewards and Benefits - Achieve together

We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.

To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.