Credit Controller - Immediate Start, Temp-to-Permanent

NC Associates; Wilmslow; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Temporary to permanent

Immediate start

Company pension

Annual salary reviews

Job summary

NC Associates are partnering with a well-established organisation in Wilmslow to recruit an experienced Credit Controller on a temporary-to-permanent basis.

You will manage a portfolio of customer accounts, ensuring payments are collected within terms while maintaining strong client relationships. Immediate start available with a supportive finance team and clear route to permanent employment.

Qualifications

• Previous experience in a Credit Control or Accounts Receivable position
• Proven experience managing a customer ledger
• Strong telephone and written communication skills
• Excellent negotiation and relationship-building abilities
• Good understanding of credit control and debt recovery processes
• Strong attention to detail and accuracy
• Excellent organisational skills with the ability to manage competing priorities
• Good Microsoft Excel skills
• Ability to work effectively both independently and as part of a team
• A proactive and results-driven approach

Responsibilities

• Managing a portfolio of customer accounts and ensuring payments are collected within agreed terms
• Proactively contacting customers by telephone, email and written correspondence to recover outstanding debt
• Allocating and allocating customer payments accurately
• Investigating and resolving invoice and payment queries
• Negotiating payment arrangements where required
• Monitoring aged debt and prioritising overdue accounts
• Maintaining accurate records of customer contact and collection activity
• Producing aged debt reports and providing regular updates to management
• Working closely with internal teams to resolve disputes and minimise overdue balances
• Reconciling customer accounts and investigating discrepancies
• Identifying potential bad debt risks and escalating concerns where appropriate
• Supporting the wider finance team with ad-hoc duties when required
• Desirable: experience in high-volume credit control environments
• Desirable: experience using Sage, Xero, Microsoft Dynamics or similar systems
• Desirable: AAT or CICM qualification/study
• Desirable: experience in commercial or professional services environments

Skills

Credit control

Customer ledger management

Negotiation

Communication

Excel

Education

AAT or CICM qualification

Tools

Sage

Xero

Microsoft Dynamics

Job description

NC Associates are partnering with a well-established organisation in Wilmslow to recruit an experienced Credit Controller on a temporary-to-permanent basis.

You will manage a portfolio of customer accounts, ensuring payments are collected within terms while maintaining strong client relationships. Immediate start available with a supportive finance team and clear route to permanent employment.