Credit Controller

Kpi-Recruiting-Ltd; Stoke-on-Trent; On-site; GBP 26,000 - 32,000; Full time

Job summary

KPI Recruiting Ltd in Stoke-on-Trent is seeking an experienced Credit Controller for a temp-to-perm role with an immediate start. You will manage the collection of outstanding debts, handle invoice queries, and support a busy finance team.

The ideal candidate will have strong communication, attention to detail, and proficiency with Excel; Sage 200 is desirable. Full-time hours are Monday to Friday, 9:00am–5:00pm, with salary £28,500 per annum.

Qualifications

• Experience in a Credit Control role.
• Excellent communication and relationship-building skills.
• Strong attention to detail and organisational skills.
• Proficient with Microsoft Office, especially Excel.

Responsibilities

• Proactively managing the collection of outstanding customer debt to ensure timely payment
• Handling customer invoice and payment queries efficiently and professionally
• Monitoring customer credit limits and assessing credit exposure to minimise financial risk
• Preparing and issuing monthly customer statements
• Processing and banking customer cheque payments accurately; allocating customer receipts to the accounting system
• Maintaining and updating group credit exposure reports
• Processing daily sales invoices
• Liaising with the company's credit insurance provider regarding policy renewals and ad hoc requirements
• Working closely with internal departments to resolve account queries and support business operations
• Managing legal debt recovery processes where required
• Processing approved credit notes and account adjustments, ensuring customer accounts remain accurate and up to date

Skills

Credit control

Excellent communication

Relationship-building

Attention to detail

Organisational skills

Excel proficiency

Tools

Sage 200

Job description

Credit Controller (Temp to Perm) | Immediate Start Available

Location: Stoke-on-Trent
Salary: £28,500 per annum
Hours: Monday to Friday, 9:00am - 5:00pm

About the Role

An exciting opportunity has arisen for an experienced Credit Controller to join a well-established business on a temp-to-perm basis, with an immediate start available.

This role is ideal for someone who enjoys building strong customer relationships, managing accounts effectively, and contributing to the success of a busy finance team.

Your duties will include:

• Proactively managing the collection of outstanding customer debt to ensure timely payment
• Handling customer invoice and payment queries efficiently and professionally
• Monitoring customer credit limits and assessing credit exposure to minimise financial risk
• Preparing and issuing monthly customer statements
• Processing and banking customer cheque payments accuratelyAllocating customer receipts to the accounting system
• Maintaining and updating group credit exposure reports
• Processing daily sales invoices
• Liaising with the company's credit insurance provider regarding policy renewals and ad hoc requirements
• Working closely with internal departments to resolve account queries and support business operations
• Managing legal debt recovery processes where required
• Processing approved credit notes and account adjustments, ensuring customer accounts remain accurate and up to date

The Ideal Candidate

We're looking for someone who has:

• Previous experience in a Credit Control role
• Excellent communication and relationship-building skills
• Strong attention to detail and excellent organisational skills
• Confidence when speaking with customers regarding outstanding payments and account queries
• The ability to prioritise workloads and work effectively under pressure
• Good working knowledge of Microsoft Office, particularly Excel
• Experience using Sage 200(highly desirable)