Credit Controller (Hybrid) — Own Your Portfolio & Collections

Huntress - Bracknell; Bracknell; Hybrid; GBP 25,000 - 35,000; Part time

Benefits offered by this job

Hybrid working

Temporary assignment

Job summary

Huntress - Bracknell is seeking an experienced Credit Controller for a temporary assignment with hybrid working. You will manage your own book of customers, lead the end-to-end credit control process and drive payments in line with terms.

You will produce arrears reports, liaise with external agencies and support audits while delivering improvements to collection processes. This role requires strong communication, a detail-oriented approach and the ability to work across the Finance team.

Qualifications

• At least 3 years' credit control experience, ideally within a business-to-business environment.
• Strong telephone, written and verbal communication skills.
• Excellent attention to detail and a conscientious, proactive approach.
• Strong organisational and time management skills, with the ability to prioritise a varied workload.
• Good IT and Microsoft Office skills.
• A positive 'can do' attitude and a willingness to take ownership.
• The ability to build effective working relationships and communicate confidently at all levels.
• Live within a reasonable commuting distance from Bracknell.

Responsibilities

• Manage daily credit control activity across telephone, email and written correspondence, maintaining accurate records of all collection activity
• Produce daily arrears reports and provide updates to senior stakeholders
• Manage relationships with external debt collection agencies
• Oversee litigation cases where required
• Maintain customer records, including direct debit mandates
• Process daily direct debit collections and cash allocation
• Handle customer queries and complaints professionally and efficiently
• Prepare monthly arrears reports for Board reporting
• Develop, maintain and improve collection processes and procedures
• Undertake general lease administration for the allocated portfolio, including activating and terminating proposals, raising settlement quotes and invoices
• Support internal and external audits as required
• Proactively identify opportunities to improve processes and procedures, providing constructive challenge and feedback
• Work closely with the wider Finance team and other departments to ensure key deliverables are achieved

Job description

Huntress - Bracknell is seeking an experienced Credit Controller for a temporary assignment with hybrid working. You will manage your own book of customers, lead the end-to-end credit control process and drive payments in line with terms.

You will produce arrears reports, liaise with external agencies and support audits while delivering improvements to collection processes. This role requires strong communication, a detail-oriented approach and the ability to work across the Finance team.