Credit Controller - Hybrid, Driving Cash Flow & Relationships

Hales Group Ltd; Bury St Edmunds; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

Hales Group Ltd is seeking a Credit Controller near Bury St Edmunds. This permanent, full-time role offers hybrid working after training and a salary of £29,500 per annum.

You will play a key part in the accounts function, ensuring timely payments and accurate invoicing while maintaining strong relationships with customers. The ideal candidate has experience in credit control or accounts receivable, thrives in a high-volume environment, and demonstrates excellent attention to detail and

Qualifications

• Experience in credit control, sales ledger or accounts receivable.
• Experience in high-volume invoicing and billing processes.
• Strong communication with internal and external contacts.
• Proactive and highly organised in workload management.

Responsibilities

• Raise and process sales invoices and credit notes accurately and efficiently.
• Review billing information to ensure all details are in place before invoicing.
• Follow credit control policies to support debt management.
• Maintain positive relationships with customers and internal stakeholders.
• Monitor overdue payments and chase customers by phone, email, and written correspondence.
• Investigate invoice queries and deliver high-standard customer service.
• Process incoming payments and allocate funds to customer accounts.
• Support the wider finance team with additional credit control tasks as required.

Skills

Credit control

Customer service

Attention to detail

Organised

Job description

Hales Group Ltd is seeking a Credit Controller near Bury St Edmunds. This permanent, full-time role offers hybrid working after training and a salary of £29,500 per annum.

You will play a key part in the accounts function, ensuring timely payments and accurate invoicing while maintaining strong relationships with customers. The ideal candidate has experience in credit control or accounts receivable, thrives in a high-volume environment, and demonstrates excellent attention to detail and