Credit Controller (Fixed Term 6 months)

Safeguard Global; United Kingdom; Remote; GBP 26,000 - 38,000; Full time

Job summary

Safeguard Global in the United Kingdom is seeking a proactive Credit Controller to manage customer accounts, chase overdue payments, and support healthy cash flow. You will analyse data and resolve payment issues while maintaining strong customer relationships.

The role requires excellent written and spoken English, sharp attention to detail, and proficiency with Microsoft Excel. You will collaborate with cross-functional teams in a fast-paced, global environment.

Qualifications

• Strong analytical and problem-solving skills with an eye for detail.
• Excellent written and verbal English communication skills.
• Strong organizational, prioritization, and time-management abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work effectively with cross-functional and multicultural teams.
• Adaptability and resilience in a fast-paced, changing environment.

Responsibilities

• Manage assigned customer accounts and ensure timely collection of outstanding payments.
• Proactively contact customers regarding overdue balances and follow up on payment commitments.
• Investigate payment delays, identify discrepancies, and resolve account-related issues.
• Maintain accurate records of collection activities, customer communications, and promised payment dates.
• Monitor account statuses and schedule follow-ups to minimise overdue debts.
• Apply established credit control procedures while balancing customer relationships with collection targets.

Skills

Analytical skills

English communication

Organizational skills

Excel

Cross-functional collaboration

Adaptability

Tools

Microsoft Office

Excel

Job description

Why join Safeguard Global?

We want to help you “work in any way” — that means making time for family, commitments, and life outside of work so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.

Our roles aren’t just remote and hybrid first—they break free from the traditional ways of doing things, paving a way for a job that works for you.

We’re looking for a proactive Credit Controller to manage customer accounts receivable, follow up on overdue payments, and support healthy cash flow. If you enjoy analysing data, resolving payment challenges, and building effective customer relationships, this role is for you!

How you will make a difference:

• Manage assigned customer accounts and ensure timely collection of outstanding payments.
• Proactively contact customers regarding overdue balances and follow up on payment commitments.
• Investigate payment delays, identify discrepancies, and resolve account-related issues.
• Maintain accurate records of collection activities, customer communications, and promised payment dates.
• Monitor account statuses and schedule follow-ups to minimise overdue debts.
• Apply established credit control procedures while balancing customer relationships with collection targets.

What will make you stand out:

• Strong analytical and problem-solving skills, with an eye for detail.
• Excellent written and verbal English communication skills.
• Strong organizational, prioritization, and time-management abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work effectively with cross-functional and multicultural teams.
• Adaptability and resilience in a fast‑paced, changing environment.

Who we are and what we do:

Safeguard Global is….global! With offices worldwide and a workforce in 50+ counties, we enable global expansion without the risk by helping 1,500+ customers to hire, manage, and pay their employees in nearly 190 countries. It’s all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing talent from around the globe.

Our Global Benefits:

• Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
• Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family
• Make a difference: Get 2 paid charitable days off to contribute to causes you believe in
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Welcome to the future of work!

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.