Credit Controller: Drive Cash Flow & Relationships

Confidential; Northampton; On-site; GBP 21,000 - 35,000; Full time

Job summary

Confidential is seeking an experienced Credit Controller to join the finance team in Northampton. You will take ownership of a ledger, chase overdue payments, and help improve cash flow and overall business performance.

You will manage customer accounts, investigate queries, maintain records, and collaborate with other departments to ensure timely collections. This is an office-based full-time role with opportunities to develop your skills.

Qualifications

• Previous credit control experience required.
• Strong debt collection and credit control knowledge.
• Proficient with Excel and MS Office.
• Excellent communication and relationship-building abilities.
• Detail-oriented with strong problem-solving.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Managing and collecting outstanding debt across an allocated portfolio of accounts.
• Building strong customer relationships to secure timely payments.
• Investigating and resolving invoice and payment queries.
• Maintaining accurate account records and collection notes.
• Producing aged debt reports and supporting month-end activities.
• Working collaboratively with internal teams to resolve issues impacting payment timelines.
• Supporting cash flow forecasting with accurate payment information.

Skills

Credit control experience

Debt collection

Excel skills

Communication skills

Attention to detail

Time management

Tools

Excel

Job description

Confidential is seeking an experienced Credit Controller to join the finance team in Northampton. You will take ownership of a ledger, chase overdue payments, and help improve cash flow and overall business performance.

You will manage customer accounts, investigate queries, maintain records, and collaborate with other departments to ensure timely collections. This is an office-based full-time role with opportunities to develop your skills.