Credit Controller | Cash Flow & Customer Relations

Office Angels; England; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Friendly team

Growing finance function

Varied role

Job summary

Office Angels in the United Kingdom seeks a proactive Credit Controller to join a busy finance team in an office-based, permanent, full-time role. You will manage customer accounts, chase invoices, assess creditworthiness, and support cash flow alongside internal stakeholders.

You’ll resolve queries, prepare statements, and contribute to month-end tasks in a fast-paced environment with a friendly, collaborative team.

Qualifications

• Experience in Credit Control, Accounts Receivable, or similar finance role.
• Strong understanding of credit management and debt collection.
• Excellent communication and negotiation skills.
• Confident handling customer queries and resolving issues.
• Attention to detail with excellent organisational skills.
• Experience with account reconciliations and financial systems.
• Able to work independently while contributing to a team.
• Proficient in Microsoft Office, particularly Excel.

Responsibilities

• Act as the main contact for customer account and payment queries.
• Proactively manage customer accounts for timely collection of outstanding invoices.
• Review customer accounts for creditworthiness and set appropriate credit limits and terms.
• Carry out account reconciliations and manage customer portals, including EDI integrations.
• Investigate and resolve invoice discrepancies and payment issues.
• Produce and distribute customer statements, overdue notices, and reminders.
• Monitor credit exposure and minimise risk and bad debt.
• Prepare and circulate reports on credit holds and debtor performance.
• Build and maintain strong working relationships with customers and internal stakeholders.
• Support month-end processes, including consolidation of invoices.
• Escalate significant issues and concerns where appropriate.

Skills

Credit control

Accounts receivable

Communication

Negotiation

Attention to detail

Organisational skills

Independent worker

Tools

Excel

Accounting software

Job description

Office Angels in the United Kingdom seeks a proactive Credit Controller to join a busy finance team in an office-based, permanent, full-time role. You will manage customer accounts, chase invoices, assess creditworthiness, and support cash flow alongside internal stakeholders.

You’ll resolve queries, prepare statements, and contribute to month-end tasks in a fast-paced environment with a friendly, collaborative team.