Credit Controller & Cash Flow Specialist

CLD Physical Security Systems; Sandbach; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid working arrangement on request

25 days holiday

Bank holidays

Company bonus scheme

Job summary

CLD Physical Security Systems is seeking a proactive Credit Controller to own customer accounts, chase overdue balances and protect cash flow. You will resolve queries, negotiate payment plans and maintain accurate customer records.

In this hybrid role, you'll collaborate with sales and customer service, produce aged debt reports and help ensure compliance with policies and regulations. Previous AR or credit control experience is preferred.

Qualifications

• Experience in a credit control, accounts receivable, or finance role.
• Strong communication, negotiation and customer service skills.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Excel and accounting/ERP software.
• Ability to manage workload, prioritize tasks, and meet deadlines.
• Team player with a proactive approach.

Responsibilities

• Monitor customer accounts to ensure payments are received within agreed credit terms.
• Contact customers via phone, email, and written correspondence to collect overdue payments.
• Reconcile customer accounts and resolve invoice or payment discrepancies.
• Allocate incoming payments accurately and maintain up-to-date customer records.
• Produce aged debt reports and provide regular updates to management.
• Work closely with the sales and customer service teams to resolve account queries efficiently.
• Negotiate payment plans with customers where appropriate.
• Ensure compliance with company policies, financial regulations, and data protection requirements.

Skills

Strong communication

Negotiation

Customer service

Attention to detail

Tools

Microsoft Excel

ERP software

Job description

CLD Physical Security Systems is seeking a proactive Credit Controller to own customer accounts, chase overdue balances and protect cash flow. You will resolve queries, negotiate payment plans and maintain accurate customer records.

In this hybrid role, you'll collaborate with sales and customer service, produce aged debt reports and help ensure compliance with policies and regulations. Previous AR or credit control experience is preferred.