Credit Controller

RG Consultancy Ltd; St Helens; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Office hours 9am-5pm

23 days holiday + stats

Free parking

Career development

Job summary

RG Consultancy Ltd. is recruiting an experienced Credit Controller to join our finance team in the UK. You will manage a portfolio of customer accounts, chase outstanding debts, and resolve invoice queries to maintain strong cash flow and accurate ledgers.

We are looking for a proactive communicator with proven debt collection experience, excellent reconciliation skills, and a collaborative approach to work with sales and customer service teams. Office hours 9am-5pm, on-site with free parking.

Qualifications

• Experience in credit control and debt collection.
• Strong reconciliation and reporting skills.
• Experience with credit insurance arrangements would be advantageous.

Responsibilities

• Managing the full credit control process across a portfolio of customer accounts.
• Chasing outstanding debts by telephone, email and written correspondence.
• Investigating and resolving customer invoice and account queries promptly.
• Monitoring customer accounts to ensure balances remain within approved credit insurer limits.
• Liaising with credit insurers regarding credit limit applications and reviews.
• Allocating and reconciling customer payments.
• Performing regular sales ledger reconciliations and resolving discrepancies.
• Producing aged debt reports and highlighting potential credit risks.
• Maintaining accurate customer account records.
• Working closely with sales and customer service teams to resolve issues and support collections.
• Assisting with month-end reporting and accounts receivable processes.

Skills

Credit control

Sales ledger

Accounts receivable

Negotiation

Communication

Attention to detail

IT literacy

Tools

Excel

Accounting software

Job description

Credit Controller

We are currently recruiting for an experienced Credit Controller to join a well-established and growing business. This is an excellent opportunity for a confident and proactive individual with strong sales ledger, reconciliation and credit control experience.

The role will focus on managing customer accounts, resolving invoice queries, reducing aged debt and ensuring customer balances remain within agreed credit insurer limits. You'll work closely with customers and internal departments to maintain healthy cash flow whilst delivering excellent customer service.

Key Responsibilities

• Managing the full credit control process across a portfolio of customer accounts
• Chasing outstanding debts by telephone, email and written correspondence
• Investigating and resolving customer invoice and account queries promptly
• Monitoring customer accounts to ensure balances remain within approved credit insurer limits
• Liaising with credit insurers regarding credit limit applications and reviews
• Allocating and reconciling customer payments
• Performing regular sales ledger reconciliations and resolving discrepancies
• Producing aged debt reports and highlighting potential credit risks
• Maintaining accurate customer account records
• Working closely with sales and customer service teams to resolve issues and support collections
• Assisting with month-end reporting and accounts receivable processes

About You

• Previous experience in a Credit Controller position
• Strong sales ledger and accounts receivable experience
• Proven background in credit control and debt collection
• Excellent reconciliation skills and attention to detail
• Experience resolving customer account and invoice queries
• Confident communicator with strong negotiation skills
• Good IT skills, including Excel and accounting software
• Ability to manage workloads effectively and meet deadlines
• Experience working with credit insurance arrangements would be advantageous

Benefits

• Competitive salary
• Office hours 9am - 5pm, 23 days holiday + stats
• Supportive and collaborative working environment
• Opportunities for career development
• Company benefits package
• Free parking

If you're an experienced Credit Controller looking to join a growing business where you can make a real impact on cash flow and customer account management, we'd love to hear from you.