Credit Controller - Cash-Flow Champion (Hybrid)

exclusivenetworks; Alton; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid Working

Bonus Scheme

24 days holiday + Bank holidays

Health care scheme

5% Matched pension scheme

Paid Volunteer Day

Social events

Cycle to work scheme

Free parking

Enhanced maternity and paternity leave

Job summary

Exclusive Networks is seeking a proactive Credit Controller to join our fast-paced Accounts Receivable team. You will manage the sales ledger, chase overdue payments, raise invoices and pro-formas, and support cash flow with accurate reporting across the business.

You will build strong relationships with customers and internal stakeholders, process payments in NetSuite, and maintain precise records while upholding confidentiality and professional standards in a hybrid working environment.

Qualifications

• Previous experience in Credit Control or Accounts Receivable.
• Confident and professional telephone manner.
• Excellent attention to detail and accuracy.
• Strong organisational skills with the ability to manage multiple priorities.
• Good working knowledge of Microsoft Office, particularly Excel.
• Strong communication and relationship-building skills.
• A proactive, process-driven approach with a willingness to improve and streamline ways of working.
• Ability to handle confidential information with discretion and professionalism.

Responsibilities

• Proactively manage the sales ledger, identifying invoices approaching due dates or overdue for payment.
• Chase outstanding debts via phone, email, ticketing systems, and customer portals.
• Raise and issue invoices and pro-formas for fulfilled orders.
• Respond promptly to customer queries and resolve payment issues.
• Process and allocate customer payments within NetSuite.
• Maintain accurate records and update AR tracking reports daily.
• Escalate overdue balances where necessary.
• Support cash forecasting and reporting activities.
• Upload invoices through customer portals including Ariba and Tungsten.
• Issue customer statements as required.

Skills

Credit Control experience

Accounts Receivable

Telephone manner

Attention to detail

Organization

Excel

Microsoft Office

Communication skills

Process improvement

Discretion with confidential data

Tools

Microsoft Office

Excel

NetSuite

Ariba / Tungsten

Job description

Exclusive Networks is seeking a proactive Credit Controller to join our fast-paced Accounts Receivable team. You will manage the sales ledger, chase overdue payments, raise invoices and pro-formas, and support cash flow with accurate reporting across the business.

You will build strong relationships with customers and internal stakeholders, process payments in NetSuite, and maintain precise records while upholding confidentiality and professional standards in a hybrid working environment.