Credit Controller - Cash Flow Champion (Hybrid)

Pkf-Smith-Cooper; East Midlands; Híbrido; GBP 29.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work during probation

25 days annual leave

Kudos Reward Scheme

Away days

Life assurance

PKF Smith Cooper Rewards

Descripción de la vacante

PKF Smith Cooper in Derby is seeking a proactive Credit Controller to join our Internal Finance team. You will own a portfolio of client accounts, chase overdue payments, and help maintain healthy cash flow while building strong relationships with clients and colleagues across the firm.

Working alongside our Senior Credit Controller, you will investigate invoice queries, allocate receipts, support month-end tasks, and contribute ideas to improve processes in a growing professional services

Formación

• Experience in Credit Control, Collections, Accounts Receivable or similar finance role.
• Excellent communication skills and confidence discussing payments with clients.
• Professional, personable approach with ability to build strong client relationships.
• Strong problem-solving skills and ability to handle challenging conversations.
• Good numerical skills and high attention to detail.
• Ability to investigate account queries and reconcile balances.
• Strong organisational skills to manage competing priorities.
• Experience with Excel and finance systems.

Responsabilidades

• Take ownership of a portfolio of client accounts and monitor outstanding balances.
• Proactively contact clients by telephone, email, and written correspondence to collect overdue payments.
• Build strong relationships with clients to encourage prompt payment and resolve issues quickly.
• Investigate invoice queries and work with colleagues to find solutions.
• Allocate receipts and maintain accurate customer account records.
• Support the management of aged debt and escalate risks where appropriate.
• Assist with Direct Debit processes and reconciliations.
• Identify potential credit risks and help minimise bad debt exposure.
• Keep detailed records of collection activity and payment commitments.
• Liaise with Partners, Managers and fee earners regarding outstanding debt.
• Assist with debtor reporting and month-end activities.
• Support legal recovery processes where required.

Conocimientos

Credit control experience

Client communications

Numerical skills

Attention to detail

Problem solving

Independent worker

Herramientas

Microsoft Excel

Finance systems

Descripción del empleo

PKF Smith Cooper in Derby is seeking a proactive Credit Controller to join our Internal Finance team. You will own a portfolio of client accounts, chase overdue payments, and help maintain healthy cash flow while building strong relationships with clients and colleagues across the firm.

Working alongside our Senior Credit Controller, you will investigate invoice queries, allocate receipts, support month-end tasks, and contribute ideas to improve processes in a growing professional services