Credit Controller: Build Relationships & Improve Cash Flow

Tenth Revolution Group; Newcastle upon Tyne; On-site; GBP 26,000 - 34,000; Full time

Job summary

Tenth Revolution Group in Newcastle upon Tyne is seeking a Credit Controller to join a busy finance team. This office-based, full-time role offers full training and a clear path to grow within a global organisation, with focus on collecting overdue payments and maintaining healthy cash flow.

You will chase invoices by phone and email, assess client creditworthiness, and collaborate with colleagues across departments.

Qualifications

• Experience in credit control or customer-facing finance roles preferred.
• Proficient in Excel and Outlook.
• Willingness to learn and develop professionally.

Responsibilities

• Proactively chase overdue invoices by phone and email and monitor aged debt.
• Investigate disputes and payment queries with accuracy before escalation.
• Assess client creditworthiness when debts are aged.
• Build relationships with internal stakeholders and external clients.
• Prepare regular debt reports highlighting aged balances.
• Maintain accurate customer records in finance systems.
• Undertake account reconciliations to support dispute resolution.
• Adhere to credit control procedures and escalation protocols.

Skills

Analytical skills

Numeracy skills

Attention to detail

Problem-solving

Communication

Stakeholder management

Time management

Teamwork

Adaptability

Tools

Excel

Outlook

Job description

Tenth Revolution Group in Newcastle upon Tyne is seeking a Credit Controller to join a busy finance team. This office-based, full-time role offers full training and a clear path to grow within a global organisation, with focus on collecting overdue payments and maintaining healthy cash flow.

You will chase invoices by phone and email, assess client creditworthiness, and collaborate with colleagues across departments.