Credit Controller – B2B Hospitality & Spirits

Majestic Wine; Watford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Life assurance

Pension plan

Holiday entitlement 29 days

Job summary

Majestic Wine Group is seeking a Credit Controller to manage Enotria’s debtor ledger and optimise cash collections. You will resolve invoice queries, perform risk assessments, and maintain payment terms in line with procedures.

You will build strong relationships with customers, coordinate with Sales, and monitor held orders and credit limits. The role reinforces Majestic’s wholesale trading operations from Park Royal, London.

Qualifications

• Proven experience in a Credit Control / Accounts Receivable role using computerised ERP systems.
• Track record of successfully managing debtor ledgers and minimising bad debt.
• Proficiency in Microsoft Office, with solid working knowledge of Excel and Word.
• Excellent communication and cross-functional working skills—confident handling discussions on the phone, in writing, and face-to-face.
• Strong analytical skills, attention to detail, and top-tier prioritisation skills.
• Commercial acumen: Ability to negotiate winning payment solutions while maintaining positive client relationships.

Responsibilities

• Managing Enotria’s debtor ledger and minimising bad debt exposure.
• Maintain strong cash flow by ensuring timely cash collections.
• Build positive relationships with B2B customers and resolve invoice queries.
• Negotiate and monitor payment plans; place accounts on hold where required.
• Review aged debtors and report to Sales with updates.
• Maintain accurate Accounts Receivable ledger and reconcile accounts regularly.

Skills

Credit control experience

Accounts receivable

Excel & Word

Communication skills

Analytical skills

Negotiation

Tools

Navision ERP

Freshdesk

Excel

EDI systems

Pivot Tables

Job description

Majestic Wine Group is seeking a Credit Controller to manage Enotria’s debtor ledger and optimise cash collections. You will resolve invoice queries, perform risk assessments, and maintain payment terms in line with procedures.

You will build strong relationships with customers, coordinate with Sales, and monitor held orders and credit limits. The role reinforces Majestic’s wholesale trading operations from Park Royal, London.