Credit Controller

Classic Fine Foods UK Ltd | B Corp™; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

Classic Fine Foods UK Ltd | B Corp™ is seeking a Credit Controller based on-site in Park Royal to manage the debtor ledger and ensure timely collection of payments. The role involves credit assessment, limit setting, reconciliations, and collaboration with the finance team to resolve billing queries.

You will prepare regular reports on outstanding debts, cash flow, and credit risk while supporting process improvements and compliance with company policies and regulations.

Qualifications

• Experience in credit control and managing a debtor ledger.
• Debt collection experience with professional resolutions.
• Understanding of finance principles, cash flow, and reconciliations.
• Proficiency in finance/ERP systems and MS Excel for reporting.
• Strong numerical ability and attention to detail.
• Excellent communication and negotiation with customers.
• Good organization to meet deadlines in fast-paced settings.
• Finance qualification such as AAT or CICM is beneficial.
• Experience in FMCG or wholesale distribution is advantageous.

Responsibilities

• Manage the debtor ledger and ensure timely payments.
• Monitor accounts and follow up on overdue invoices.
• Assess creditworthiness and set credit limits.
• Reconcile accounts and prepare regular reports.
• Collaborate with the finance team to ensure policy compliance.

Skills

Debtor ledger management

Debt collection

Reconciliations

Excel reporting

Customer negotiation

Financial accuracy

Time management

Education

AAT, CICM or equivalent

Job description

Classic Fine Foods UK Ltd | B Corp™ is a premium food service specialist that has been serving customers for 20 years and is part of the Classic Fine Foods Group, a subsidiary of Metro Group. With 1,150 team members and 25 local offices across Europe, the Middle East, and Asia, the company sources top-quality ingredients and delivers them directly to chefs and culinary professionals nationwide.

Based in London with branches in Birmingham, Bristol, and Exeter, Classic Fine Foods UK supports a diverse customer base, including fine dining restaurants, hotels, gourmet outlets, and prestigious department stores. Through partnerships with over 170 brands and suppliers and a portfolio of more than 8,800 products, the company focuses on personalised service, sustainability, and long-term relationships. As a Certified B Corp™, Classic Fine Foods is committed to making a positive impact on the community and environment while helping chefs realize their culinary ambitions.

Role Description:

The Credit Controller will manage the company’s debtor ledger, ensuring timely collection of payments, monitoring customer accounts, and following up on overdue invoices. Responsibilities include assessing creditworthiness, setting and reviewing credit limits, reconciling accounts, and resolving billing or payment queries in collaboration with internal teams and customers. The role involves preparing regular reports on outstanding debts, cash flow, and credit risk, while supporting continuous improvement of credit control processes. The Credit Controller will work closely with the finance team to maintain accurate records and support compliance with company policies and relevant regulations.

Qualifications

• Strong experience in credit control and credit management, with the ability to manage a debtor ledger effectively.
• Practical skills in debt collection and working with debtors to resolve outstanding balances in a professional manner.
• Solid understanding of finance principles, including reconciliations, cash flow, and basic accounting practices.
• Proficiency with finance or ERP systems and MS Office (especially Excel) for reporting and data analysis.
• Excellent numerical aptitude, attention to detail, and accuracy in handling financial information.
• Confident communication and negotiation skills, with the ability to build constructive relationships with customers and colleagues.
• Strong organizational skills, including the ability to prioritize workload and meet deadlines in a fast-paced environment.
• Relevant qualification in finance, accounting, or business (e.g., "AAT, CICM, or equivalent experience") is beneficial.
• Experience in FMCG, food service, or wholesale distribution is an advantage.

Salary:

£33,000 per annum

Location

This is a full-time, on-site Credit Controller role based in Park Royal.