Credit Controller | B2B Collections & Debt Recovery

Mpeople Recruitment North West; Borough of Rossendale; On-site; GBP 26,000 - 30,000; Full time

Job summary

Mpeople Recruitment North West in Rochdale is seeking an experienced Credit Controller to join a busy B2B collections team. You will manage your own portfolio of accounts, proactively pursue outstanding payments and negotiate settlements with insurers, builders and other commercial clients.

The ideal candidate will have 18 months+ recent credit control or debt recovery experience, excellent telephone and negotiation skills, and the resilience to work toward demanding targets in a fast‑paced

Qualifications

• Minimum 18 months' recent experience in credit control, B2B collections, commercial debt recovery, accounts receivable or a similar role.
• Experience recovering outstanding money from businesses or commercial customers.
• Experience managing a portfolio or caseload of outstanding accounts.
• Strong telephone collections and negotiation skills.
• The ability to challenge, negotiate and achieve successful payment outcomes.
• Excellent organisation skills and the ability to manage a high-volume caseload.
• Strong attention to detail and problem-solving ability.
• The ability to work towards individual and team targets.

Responsibilities

• Managing your own caseload of up to 300 claims
• Proactively pursuing outstanding payments from businesses, insurers and third parties
• Carrying out B2B debt collection and commercial debt recovery
• Negotiating payments and agreeing appropriate resolutions
• Recovering outstanding costs relating to credit hire, vehicle repairs, storage, recovery and uninsured losses
• Liaising with insurers, solicitors, businesses, clients and other third parties
• Investigating and resolving disputes relating to liability, invoices and amounts owed
• Processing payments and incoming correspondence
• Handling telephone and email enquiries professionally
• Maintaining accurate and up-to-date records
• Ensuring claims and cases are progressed efficiently
• Prioritising your workload across a large caseload
• Working towards agreed recovery, collection and performance targets

Skills

Credit control

B2B collections

Negotiation skills

Telephone collections

Accounts receivable

Organization

Attention to detail

Problem solving

Target driven

Job description

Mpeople Recruitment North West in Rochdale is seeking an experienced Credit Controller to join a busy B2B collections team. You will manage your own portfolio of accounts, proactively pursue outstanding payments and negotiate settlements with insurers, builders and other commercial clients.

The ideal candidate will have 18 months+ recent credit control or debt recovery experience, excellent telephone and negotiation skills, and the resilience to work toward demanding targets in a fast‑paced