Credit Controller — B2B Collections & Debt Recovery

Mpeople Recruitment North West; Lancashire; On-site; GBP 26,000 - 30,000; Full time

Job summary

Mpeople Recruitment are seeking an experienced Credit Controller to join their Rochdale-based team. You will manage a portfolio of up to 300 claims, pursuing outstanding payments from businesses and insurers, and carrying out B2B collections.

The role requires 18 months of credit control experience, strong negotiation skills, and the ability to work toward targets in a busy environment. Permanent, with salary 26k-30k and typical 37.5 hours.

Qualifications

• Minimum 18 months' recent experience in credit control, B2B collections or accounts receivable.
• Experience managing a portfolio or caseload of outstanding accounts.
• Strong telephone collections and negotiation skills.
• Ability to work towards individual and team targets.
• Excellent organisation and the ability to manage a high-volume caseload.

Responsibilities

• Managing your own caseload of up to 300 claims
• Proactively pursuing outstanding payments from businesses, insurers and third parties
• Carrying out B2B debt collection and commercial debt recovery
• Negotiating payments and agreeing appropriate resolutions
• Recovering outstanding costs relating to credit hire, vehicle repairs, storage and uninsured losses
• Liaising with insurers, solicitors, businesses, clients and other third parties
• Investigating and resolving disputes relating to liability, invoices and amounts owed
• Processing payments and incoming correspondence
• Handling telephone and email enquiries professionally
• Maintaining accurate and up-to-date records
• Ensuring claims and cases are progressed efficiently
• Prioritising your workload across a large caseload
• Working towards agreed recovery, collection and performance targets

Skills

Credit control

B2B collections

Accounts receivable

Negotiation

Telephone collections

Organisation

Portfolio management

Attention to detail

Job description

Mpeople Recruitment are seeking an experienced Credit Controller to join their Rochdale-based team. You will manage a portfolio of up to 300 claims, pursuing outstanding payments from businesses and insurers, and carrying out B2B collections.

The role requires 18 months of credit control experience, strong negotiation skills, and the ability to work toward targets in a busy environment. Permanent, with salary 26k-30k and typical 37.5 hours.