Credit Controller - 12 months FTC

Huntress; Redhill; On-site; GBP 26,000 - 34,000; Full time

Job summary

Huntress is recruiting a proactive Credit Controller for a 12-month fixed-term contract in Redhill. You will manage your own customer ledger, drive cash collection and resolve queries in a fast-paced finance team.

This role focuses on chasing outstanding debt, maintaining service levels, and building strong relationships with customers and internal stakeholders while meeting monthly targets.

Qualifications

• A minimum of 2–3 years' experience in a Credit Control position.
• Experience working in a high-volume environment, ideally within a B2B setting.
• A proven track record of collecting outstanding debt and achieving targets.
• Strong Excel skills and good numerical and analytical abilities.
• Excellent communication and customer service skills, with the confidence to manage challenging conversations professionally.
• Strong attention to detail and the ability to organise and prioritise your workload effectively.
• A calm, confident and resilient approach, particularly when working under pressure.

Responsibilities

• Managing a ledger of B2B customer accounts.
• Proactively chasing outstanding debt via telephone.
• Working towards team cash collection targets and reducing aged debt, with a particular focus on 90+ day balances.
• Investigating and resolving customer queries promptly to ensure service levels and agreed SLAs are maintained.
• Reviewing and assessing customer credit limits when required.
• Maintaining accurate records and ensuring all daily credit control processes are completed efficiently.
• Building and maintaining strong working relationships with customers and internal stakeholders.
• Prioritising workloads effectively to maximise collections and meet deadlines.

Skills

Credit control

Cash collection

Excel

Communication skills

Analytical ability

Tools

Excel

Job description

Credit Controller, 12 months - Fixed Term Contract

Huntress is partnering with a well-established business to recruit a proactive and target-driven Credit Controller to join its busy finance team in Redhill.

This is an excellent opportunity for an experienced Credit Controller who enjoys working in a fast-paced, high-volume environment, building strong customer relationships and delivering results. You will manage your own customer ledger, driving cash collection, resolving queries and helping the team achieve its monthly targets.

The Role

Reporting to the Credit Manager, your responsibilities will include:

• Managing a ledger of B2B customer accounts.
• Proactively chasing outstanding debt via telephone
• Working towards team cash collection targets and reducing aged debt, with a particular focus on 90+ day balances.
• Investigating and resolving customer queries promptly to ensure service levels and agreed SLAs are maintained.
• Reviewing and assessing customer credit limits when required.
• Maintaining accurate records and ensuring all daily credit control processes are completed efficiently.
• Building and maintaining strong working relationships with customers and internal stakeholders.
• Prioritising workloads effectively to maximise collections and meet deadlines.

About You

To be successful in this role, you will have:

• A minimum of 2-3 years' experience in a Credit Control position.
• Experience working in a high-volume environment, ideally within a B2B setting.
• A proven track record of collecting outstanding debt and achieving targets.
• Strong Excel skills and good numerical and analytical abilities.
• Excellent communication and customer service skills, with the confidence to manage challenging conversations professionally.
• Strong attention to detail and the ability to organise and prioritise your workload effectively.
• A calm, confident and resilient approach, particularly when working under pressure.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.