Credit Controller - 12 Month FTC

Huntress; Redhill; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Huntress is partnering with a well-established business in Redhill to recruit an experienced Credit Controller for a 12 Month FTC. The role is hybrid—3 days in the office, 2 from home—with a base salary of £27,000 plus an estimated £4,000 annual bonus.

You will own a B2B customer ledger, maximise cash collection, reduce aged debt and ensure service levels and SLAs are met.

Qualifications

• 2–3 years in a credit control role in a high-volume environment.
• Proven track record of collecting outstanding debt and meeting targets.
• Strong Excel skills and numerical/analytical ability.
• Excellent communication and customer service abilities.
• Calm, proactive and able to manage competing priorities.

Responsibilities

• Own a portfolio of B2B customer accounts and manage cash collection.
• Proactively chase outstanding debt by phone and other channels.
• Drive cash collection performance against individual/team targets.
• Monitor and reduce aged debt, focusing on >90 day balances.
• Investigate and resolve customer queries promptly.
• Review credit limits where required and maintain records.
• Prioritise workload to maximise collections and meet deadlines.

Skills

Credit control

Cash collection

B2B experience

Communication skills

Attention to detail

Resilience under pressure

Tools

Excel

Job description

Credit Controller - 12 Month FTC

Salary: £27,000 (+ circa £4,000 annual bonus)

Location: Redhill

Working Pattern: Hybrid - 3 days in the office, 2 from home (Monday and Friday)

Huntress is partnering with a well-established business to recruit an experienced and proactive Credit Controller to join its busy and fast-paced finance team in Redhill.

This is a fantastic opportunity for a driven Credit Controller who thrives in a high-volume environment, enjoys building strong customer relationships and is motivated by achieving collection targets.

Taking ownership of your own B2B customer ledger, you will play a key role in maximising cash collection, reducing aged debt and resolving customer queries, while ensuring a high level of service is maintained.

The Role

Reporting directly to the Credit Manager, your key responsibilities will include:

• Managing and taking ownership of a portfolio of B2B customer accounts.
• Proactively chasing outstanding debt via telephone and other communication channels.
• Driving cash collection performance and working towards individual and team targets.
• Monitoring and reducing aged debt, with a particular focus on balances over 90 days.
• Investigating and resolving customer queries promptly, ensuring service levels and agreed SLAs are maintained.
• Reviewing and assessing customer credit limits where required.
• Maintaining accurate account records and ensuring all daily credit control processes are completed efficiently.
• Building and maintaining positive relationships with customers and internal stakeholders.
• Effectively prioritising your workload to maximise collections and meet deadlines.

About You

We’re looking for someone who is confident, organised and results-driven, with the ability to manage a busy ledger and deliver against collection targets.

Ideally, you will have:

• A minimum of 2-3 years' experience in a Credit Control role.
• Previous experience working within a high-volume environment, ideally in a B2B setting.
• A proven track record of collecting outstanding debt and achieving cash collection targets.
• Strong Excel skills, alongside good numerical and analytical abilities.
• Excellent communication and customer service skills, with the confidence to handle challenging conversations professionally.
• Strong attention to detail and the ability to manage and prioritise a busy workload.
• A calm, resilient and proactive approach, with the ability to work effectively under pressure.

If you're an experienced Credit Controller looking for your next opportunity within a supportive and fast-paced finance team, we'd love to hear from you!

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.