Credit Controller

Reed; Tadworth; On-site; GBP 26,863 - 29,797; Full time

Job summary

Reed in Tadworth is seeking a Credit Controller on a temporary contract to manage a major accounts portfolio and lead cash collection activities. The role offers hybrid working with a busy, target-driven environment and the chance to make an immediate impact on debt recovery and process adherence.

You will join a high-performing team, applying your 2+ years of experience to optimize collections, build customer relationships, and ensure accurate ledger maintenance while meeting deadlines in a

Qualifications

• 2 years' experience in Credit Control or Collections.
• Strong knowledge of credit control procedures and debt recovery processes.
• Excellent organisational and prioritisation skills.
• Methodical and proactive approach to problem solving. Strong communication and negotiation skills.
• Ability to build and maintain effective working relationships with customers and internal stakeholders.
• Confidence managing a high-volume workload in a target-driven environment.
• Strong attention to detail and accuracy.

Responsibilities

• Manage and collect debt across a designated portfolio of major business accounts.
• Review, prioritise, and manage ledger balances daily to maximise cash collection performance.
• Ensure collection activities are carried out in accordance with company policies and procedures.
• Complete departmental processes and controls accurately and within agreed deadlines.
• Manage manual Direct Debit collections and act promptly on any rejected payments.
• Build and maintain strong relationships with customers to support timely payment of outstanding balances.
• Identify accounts requiring escalation and make recommendations for further recovery action.
• Liaise with internal teams to resolve billing, payment, and account queries efficiently.
• Maintain accurate records and ensure up-to-date ledger information.
• Provide support and cover for colleagues across the wider credit team when required.
• Contribute positively to team objectives and departmental targets.

Skills

Credit control

Debt recovery

Negotiation

Stakeholder management

Organisation

Job description

Credit Controller - Temporary Contract

Location: Hybrid/Office-Based- Tadworth, Surrey Contract: Temporary Contract until 31st DecemberRate: £ per hour PAYE or £19.50- £21.63 per hour via an umbrella company.

The Opportunity

We are seeking an experienced Credit Controller to join a busy and high-performing credit team on a temporary basis until the end of the year. This role offers the opportunity to take ownership of a portfolio of major accounts, ensuring effective debt collection, strong customer relationships, and the achievement of key cash collection targets.

This position would suit an experienced Credit Controller who enjoys working in a fast-paced, results-driven environment and can quickly make an impact.

Key Responsibilities

• Manage and collect debt across a designated portfolio of major business accounts.
• Review, prioritise, and manage ledger balances daily to maximise cash collection performance.
• Ensure collection activities are carried out in accordance with company policies and procedures.
• Complete departmental processes and controls accurately and within agreed deadlines.
• Manage manual Direct Debit collections and act promptly on any rejected payments.
• Build and maintain strong relationships with customers to support timely payment of outstanding balances.
• Identify accounts requiring escalation and make recommendations for further recovery action.
• Liaise with internal teams to resolve billing, payment, and account queries efficiently.
• Maintain accurate records and ensure up-to-date ledger information.
• Provide support and cover for colleagues across the wider credit team when required.
• Contribute positively to team objectives and departmental targets.

About You

We're looking for someone who can hit the ground running and bring:

• A minimum of 2 years' experience in Credit Control or Collections.
• Strong knowledge of credit control procedures and debt recovery processes.
• Excellent organisational and prioritisation skills.
• A methodical and proactive approach to problem solving.Strong communication and negotiation skills.
• The ability to build and maintain effective working relationships with customers and internal stakeholders.
• Confidence managing a high-volume workload in a target-driven environment.
• Strong attention to detail and accuracy.

What's on Offer?

• Temporary Contract through to 31st December.
• Opportunity to join an established and supportive credit team.
• Fast-paced and engaging working environment.
• Immediate opportunity to add value and make a measurable impact.