Credit Controller - (12 Month FTC)

Confidential; Milton Keynes; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Pension & Life Assurance

Health & Wellbeing benefits

Learning & Development

Cycle Scheme

Employee discounts

Job summary

Oasis Business Personnel in Milton Keynes is recruiting a Credit Controller on a 12-month fixed-term contract. The role covers managing a sales ledger, collecting debts and collaborating with sales teams and internal departments within a hybrid working model.

The ideal candidate will have prior credit control experience, strong communication skills, and the ability to work in a structured, process-driven environment. The position offers a competitive salary and a supportive team.

Qualifications

• Previous credit control experience is essential.
• GCSE English and Maths at grade A-C (or equivalent) is essential.

Responsibilities

• Manage a designated portfolio of sales ledger accounts and ensure timely collection of debts.
• Support other Credit Control team members during periods of absence.
• Collect outstanding debts by telephone and written correspondence.
• Handle customer queries and liaise with internal departments to resolve issues.
• Negotiate settlement of overdue amounts and release of held orders.
• Set and monitor credit limits and perform regular credit risk assessments.
• Open new credit accounts and escalate issues where appropriate.
• Maintain accurate records of customer interactions and collection activities.

Skills

Excellent communication

Proactive problem-solving

Well organised

Detail focused

Process compliance

Driven

Education

GCSE English and Maths

Job description

Credit Controller - (12 Month FTC) - based in Milton Keynes, MK5 (Hybrid)

Job Purpose

An opportunity has arisen with one of our clients for a Credit Controller on a 12-month fixed-term contract at their Milton Keynes Head Office.

The business is a well-established specialist in industrial automation and controls, operating as part of a large international group. Working within the Credit Control team and reporting to the Credit Supervisor and Credit Manager, you will manage your own sales ledger, collect outstanding debts by telephone and written correspondence, and work closely with customers, sales teams and internal departments.

This full-time, hybrid role would suit an organised and dependable Credit Controller with a thorough, detail-focused approach who enjoys working within a collaborative, supportive team.

Main Duties and Responsibilities

• Manage a designated portfolio of sales ledger accounts, ensuring the timely collection of outstanding debts.
• Support other members of the Credit Control team during periods of absence.
• Collect outstanding debts by telephone and written correspondence.
• Handle customer queries and liaise with internal departments and customers to resolve issues.
• Negotiate the settlement of overdue monies and agree the release of held orders.
• Liaise with sales teams to provide commercially acceptable solutions when granting credit to customers.
• Set and control suitable credit limits.
• Carry out regular credit risk assessments and open new credit accounts.
• Mitigate the business's credit risk, taking the necessary escalation action where appropriate.
• Maintain accurate and up-to-date records of customer interactions and collection activities within the relevant systems and reports.
• Complete ad hoc tasks to achieve the monthly collection targets set by the Credit Supervisor or Credit Manager.

Person Specification

• Excellent communication skills.
• Proactive problem-solver, confident addressing account queries.
• Well organised and dependable.
• Thorough, disciplined and detail-focused, with the ability to analyse logical and detailed data.
• Committed to complying with clearly defined processes.
• Driven, with initiative and vision.

Experience

• Previous credit control experience is essential.
• A good standard of education, including GCSE English and Maths at grade A-C (or equivalent), is essential.

Hours of Work

• Monday - Friday (37.5 hours)

Work Location

• Milton Keynes Office (Hybrid)

Benefits

• Competitive salary package plus monthly performance-based commission.
• Annual Leave: 25 days' annual leave, rising to 30 days with length of service, with the option to flex up or down by 5 days, plus up to 5 extra days and a gift in milestone anniversary years.
• Pension & Life Assurance: Group personal pension with a 5% employer contribution and life assurance at 2x salary.
• Health & Wellbeing: Cashback wellbeing scheme, 24/7 Employee Assistance Programme, Mental Health First Aiders and gym membership discounts.
• Learning & Development: One hour of protected development time each week.
• Family-Friendly Leave: Enhanced maternity and paternity leave.
• Recognition & Rewards: Discretionary on-the-spot and value-based awards, free shares after 3 years' service, referral bonuses and an employee discounts portal.
• Volunteering & Lifestyle: Paid volunteering time, workplace giving and a salary sacrifice Cycle Scheme.

Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.