Credit Controller

Blue Oak Recruitment; Warrington; On-site; GBP 23,000 - 31,000; Full time

Job summary

Blue Oak Recruitment in Warrington is seeking an experienced Credit Controller to join a high-volume business. This hands-on role focuses on cash flow, debtor management and timely payments, supporting smooth operation of daily trading.

You will chase overdue balances, review credit limits, investigate discrepancies and liaise with sales and depots. Strong Excel and ERP experience (Dynamics GP welcome) are preferred, with a proactive approach to multidimensional accounts.

Qualifications

• Experience in credit control and debt collection.
• Strong reconciliation and data entry accuracy.
• Ability to investigate discrepancies and resolve issues.

Responsibilities

• Proactively managing customer accounts and chasing overdue payments.
• Monitoring and reviewing credit limits and terms.
• Investigating payment discrepancies and outstanding balances.
• Reconciling accounts and allocating payments.
• Managing cash collections and liaising with depots.
• Cooperating with sales to enforce credit procedures and account holds.
• Reviewing accounts to identify potential issues.
• Providing updates on cash collections and debts.
• Helping improve internal processes and maintain ledgers.

Skills

Credit control

Cash allocation

Customer liaison

Excel

Tools

Microsoft Dynamics GP

Job description

We are recruiting for an experienced Credit Controller to join a high-volume business in Warrington.

This is an excellent opportunity for someone who enjoys a hands‑on credit control role, thrives in a fast‑paced environment and wants to make a genuine difference to how a business manages its cash flow and customer accounts.

With a large and highly active customer base, many customers place orders daily or several times a week. Effective credit control is essential to keeping the business running smoothly.

The Role

This is a varied position combines traditional credit control with problem-solving, administration and internal communication.

Your responsibilities will include:

• Proactively managing customer accounts, chasing overdue payments and keeping aged debt to a minimum.
• Monitoring and reviewing credit limits, ensuring accounts remain within agreed terms.
• Investigating payment discrepancies, customer queries and outstanding balances.
• Reconciling customer accounts and allocating high volumes of incoming payments.
• Managing cash collections and liaising with depots to resolve allocation issues.
• Working closely with internal sales teams to ensure credit control procedures are followed and any account restrictions are communicated effectively.
• Reviewing accounts regularly to identify potential issues before they become a problem.
• Supporting decisions around the release of customer orders and credit holds.
• Providing accurate updates on cash collections, outstanding debts and customer accounts.
• Helping improve internal processes and maintain accurate customer ledgers.

About You

We're looking for someone who is confident, organised and comfortable working in a demanding environment where priorities can change quickly.

Ideally, you'll bring:

• Previous credit control experience
• Strong reconciliation skills and excellent attention to detail.
• Confidence dealing with customers and chasing payments professionally.
• The ability to investigate discrepancies and see issues through to resolution.
• Good Excel skills and experience using accounting or ERP systems. Microsoft Dynamics GP experience would be an advantage.
• Strong communication skills and the confidence to work closely with sales teams and operational colleagues.
• A proactive approach, with the ability to manage your own workload and stay on top of multiple accounts.