Credit Controller

Think Accountancy and Finance; Wolverhampton; In loco; GBP 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

Think Accountancy and Finance has a permanent, full-time Credit Controller role in Wolverhampton. The position focuses on managing the sales ledger, chasing overdue payments, and ensuring accurate accounts for a diverse customer base in the food industry.

You will monitor aged debt, allocate payments, and produce regular cash collection reports. The role also involves assisting with month-end procedures and maintaining strong customer relationships while supporting the wider finance team.

Competenze

• Experience in a Credit Controller or Sales Ledger role.
• Solid understanding of credit control procedures and debt collection.
• Confident telephone manner and ability to build relationships.
• Good negotiation and problem-solving skills.
• Excellent attention to detail and organisation.

Mansioni

• Manage and maintain the sales ledger with accurate customer accounts.
• Proactively chase outstanding payments by phone and email.
• Monitor aged debt and prioritise overdue accounts.
• Allocate customer payments and reconcile accounts.
• Investigate invoice discrepancies and payment queries.
• Set and monitor customer credit limits and terms.
• Liaise with sales teams and customers to resolve issues.
• Produce aged debt and cash collection reports for management.
• Assist with month-end procedures and sales ledger reconciliations.
• Keep records of customer communications and collection activity.
• Identify potential credit risks and escalate as needed.
• Support wider finance team with additional duties.

Conoscenze

Credit control procedures

Debt collection

Excel

Negotiation

Attention to detail

Organisation

Independent work

Strumenti

Microsoft Excel

Accounting software

Descrizione del lavoro

Credit Controller

Location: Wolverhampton

Salary: £28000 - £35000

Contract: Permanent, Full-Time

About the Role

Our client is an established business operating within the food industry, supplying a diverse customer base with a range of quality food products

Key Responsibilities

• Manage and maintain the sales ledger, ensuring customer accounts are accurate and up to date.
• Proactively chase outstanding payments by telephone and email.
• Monitor aged debt reports and prioritise overdue accounts.
• Allocate customer payments and reconcile accounts.
• Investigate and resolve invoice discrepancies, payment queries and customer disputes.
• Establish and monitor customer credit limits and payment terms.
• Liaise with sales teams and customers to resolve outstanding issues.
• Produce regular aged debt and cash collection reports for management.
• Assist with month-end procedures and sales ledger reconciliations.
• Maintain accurate records of customer communications and collection activity.
• Identify potential credit risks and escalation concerns where appropriate.
• Support the wider finance team with additional accounting and administrative duties when required.

Skills and Experience Required

• Previous experience in a Credit Controller or Sales Ledger position.
• Strong understanding of credit control procedures and debt collection.
• Confident telephone manner with the ability to build positive customer relationships.
• Good negotiation and problem-solving skills.
• Excellent attention to detail and organisational skills.
• Competent IT skills, particularly Microsoft Excel and accounting software.
• Ability to work independently, prioritise workloads and meet deadlines.
• A professional but persistent approach to collecting outstanding payments.

The Ideal Candidate

We are looking for a confident, organised and commercially aware individual who can balance effective debt collection with maintaining positive customer relationships.

Experience working within a food distribution, wholesale, manufacturing or FMCG environment would be advantageous, particularly where there are high volumes of customer transactions and invoice queries.

The successful candidate will be comfortable taking ownership of the credit control function, working to collection targets and contributing to the overall efficiency of the finance department