Credit Controller

Forrest Recruitment; Skelmersdale; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

24 days + Bank Holiday

Company pension scheme

Employee Assistance Programme with 24/

Job summary

Forrest Recruitment in Skelmersdale is seeking an experienced Credit Controller to join the finance team on a permanent basis. You will manage customer accounts, support cash collection and help maintain a healthy sales ledger.

The role requires at least five years in credit control, excellent communication and negotiation skills, advanced Excel, and ERP experience (Business Central a plus). Knowledge of overseas trading or Incoterms is beneficial.

Qualifications

• Minimum of five years' experience in a Credit Control role.
• Excellent communication and negotiation skills.
• Strong attention to detail and advanced Excel knowledge.
• Experience using ERP systems is essential; Business Central advantageous.
• Exposure to manufacturing, engineering or project-based environments beneficial.
• Knowledge of overseas trading or Incoterms advantageous.

Responsibilities

• Manage a portfolio of customer accounts, ensuring payments are received within agreed terms.
• Raising accurate sales invoices and credit notes in a timely manner.
• Chasing outstanding debt via telephone, email and customer portals.
• Investigating and resolving invoice and payment queries to minimise delays.
• Reviewing customer credit limits and assisting with new account applications.
• Liaising with internal departments to resolve disputes and support the credit control process.
• Producing customer statements and maintaining accurate account records.
• Updating customer information within the company's ERP system.

Skills

Credit Control

Excel

ERP systems

Communication

Negotiation

Attention to detail

Tools

Business Central

Job description

Credit Controller - Skelmersdale - Permanent - Up to £35,000 per annum (DOE)

Our client is looking to recruit an experienced Credit Controller to join their established finance team based in Skelmersdale. This is an excellent opportunity to join a successful and growing business where you'll take ownership of customer accounts, support effective cash collection and play an important role in maintaining a healthy sales ledger.

Key Responsibilities

• Managing a portfolio of customer accounts, ensuring payments are received within agreed terms.
• Raising accurate sales invoices and credit notes in a timely manner.
• Chasing outstanding debt via telephone, email and customer portals.
• Investigating and resolving invoice and payment queries to minimise delays.
• Reviewing customer credit limits and assisting with new account applications.
• Liaising with internal departments to resolve disputes and support the credit control process.
• Producing customer statements and maintaining accurate account records.
• Updating customer information within the company's ERP system.

About You

The successful candidate will have a minimum of five years' experience within a Credit Control role and be confident managing their own workload. You will possess excellent communication and negotiation skills, strong attention to detail and advanced Microsoft Excel knowledge. Experience using ERP systems is essential, with Business Central experience being advantageous. Exposure to manufacturing, engineering or project-based environments would be beneficial but is not essential. Knowledge of overseas trading or Incoterms would also be an advantage.

Hours of work

Monday - Thursday (8am-5pm) Friday (8am-1pm) - flexibility with hours to be discussed

Benefits

• 24 days + Bank Holiday
• Annual discretionary bonus
• Company pension scheme
• Employee Assistance Programme including 24/7 GP access, mental health support and legal advice

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.