Credit Controller

Start People Ltd; Tees Valley; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Training opportunities

Career progression

Job summary

Start People Ltd in the United Kingdom is seeking an experienced Credit Controller to join the finance team. You will manage customer accounts, chase payments, and help maintain healthy cash flow across the business.

The role requires excellent communication, attention to detail, and proficiency with Excel; experience with ERP/accounting systems is advantageous. This in-person position offers training and career progression within a growing company.

Qualifications

• Previous Credit Control or Accounts Receivable experience.
• Strong communication and negotiation skills.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused with a professional approach.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Experience using accounting or ERP systems is advantageous.

Responsibilities

• Chase outstanding payments via telephone and email.
• Secure payment commitments and monitor promised payment dates.
• Maintain accurate records of all customer communications.
• Investigate and escalate payment disputes and account queries.
• Assist with formal debt recovery processes when required.
• Resolve unallocated cash and payment allocation issues.
• Provide invoices, statements, and supporting documents to customers.
• Liaise with internal teams to resolve billing and payment issues.
• Identify and escalate potential credit risks.
• Support the wider finance team as required.

Skills

Credit control experience

Communication skills

Negotiation skills

Attention to detail

Organisational skills

Microsoft Excel

Outlook

ERP/Accounting systems

Tools

Excel

Outlook

ERP/Accounting systems

Job description

Pay: 28,000.

Job Description:

Credit Controller

Competitive + Benefits

Location

Middlesborough

About the Role

Our client is looking for an experienced Credit Controller to join their finance team. The successful candidate will be responsible for managing customer accounts, collecting outstanding payments, resolving queries, and helping to maintain healthy cash flow across the business.

Key Responsibilities

• Chase outstanding payments via telephone and email.
• Secure payment commitments and monitor promised payment dates.
• Maintain accurate records of all customer communications.
• Investigate and **escalate** payment disputes and account queries.
• Assist with formal debt recovery processes when required.
• Resolve unallocated cash and payment allocation issues.
• Provide invoices, statements, and supporting documents to customers.
• Liaise with internal teams to resolve billing and payment issues.
• Identify and **escalate** potential credit risks.
• Support the wider finance team as required.

Skills & Experience

• Previous Credit Control or Accounts Receivable experience.
• Strong communication and negotiation skills.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused with a professional approach.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Experience using accounting or ERP systems is advantageous.

What's on Offer

• Competitive salary and benefits package.
• Supportive working environment.
• Training and development opportunities.
• Career progression within a growing business.

Work Location: In person