Credit Controller

NC Associates; Oldham; Hybrid; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Annual Performance Bonus up to 10%

Hybrid Working

25 Days Holiday + Bank Holidays

Additional Birthday Leave

Company Pension Scheme

Free On-Site Parking

Modern Offices with Excellent Local IT

Regular Social Events and Team Events

Genuine Career Development Opportunit

Job summary

NC Associates are recruiting a Credit Controller for a permanent role in Oldham with hybrid working. The position offers a base salary of £33,000 plus a 10% annual bonus, pension, and excellent benefits.

You will manage a portfolio of customer accounts, drive collections, and maintain strong client relationships in a fast-paced financial services environment. The role reports to the Credit Control Manager and requires at least three years of experience in credit control or collections, strong

Qualifications

• Minimum of three years' experience within a Credit Control or Collections position.
• Experience in financial services, commercial finance or similar environment.
• Experience managing a high-volume customer ledger.
• Excellent negotiation and communication skills.
• Strong organisational skills with the ability to prioritise workload effectively.
• High level of accuracy and attention to detail.
• Good analytical and problem-solving skills.
• Proficiency in Microsoft Office, particularly Excel.
• A proactive and customer-focused approach.

Responsibilities

• Managing a portfolio of customer accounts and ensuring payments are collected within agreed timescales.
• Proactively contacting customers by telephone, email and written correspondence to recover outstanding balances.
• Negotiating payment arrangements and monitoring adherence to agreed repayment plans.
• Investigating overdue accounts and resolving invoice or payment queries.
• Monitoring customer payment trends and identifying potential credit risks.
• Managing legal recovery processes, including Money Claims Online (MCOL), where required.
• Maintaining accurate records of customer communications and payment activity.
• Producing aged debt reports and providing regular updates on collection performance.
• Working closely with internal departments to resolve customer issues and minimise overdue debt.
• Identifying opportunities to improve credit control processes and efficiencies.
• Providing support to the wider finance team as required.

Skills

Negotiation

Communication

Organisation

Attention to detail

Analytical thinking

Problem solving

Excel

Customer-focused

High-volume ledger management

Job description

Credit Controller / £33,000 + 10% Annual Bonus / Oldham / Hybrid Working / Permanent Role / Financial Services

Credit Controller Benefits

• Competitive Salary of £33,000

• Annual Performance Bonus of up to 10%

• Hybrid Working

• 25 Days Holiday + Bank Holidays

• Additional Birthday Leave

• Company Pension Scheme

• Free On-Site Parking

• Modern Offices with Excellent Local Transport Links

• Regular Social Events and Team Events

• Genuine Career Development Opportunities

NC Associates are recruiting an experienced Credit Controller on behalf of a successful and growing business based in Oldham. This is an excellent opportunity to join a well-established organisation that offers a supportive working environment, excellent benefits and genuine long-term career prospects.

Reporting to the Credit Control manager, you will be responsible for managing a portfolio of customer accounts, ensuring outstanding debt is collected efficiently while maintaining strong customer relationships. This role is ideally suited to a commercially minded Credit Controller who enjoys working in a fast-paced environment and thrives on delivering results.

Credit Controller Responsibilities

• Managing a portfolio of customer accounts and ensuring payments are collected within agreed timescales

• Proactively contacting customers by telephone, email and written correspondence to recover outstanding balances

• Negotiating payment arrangements and monitoring adherence to agreed repayment plans

• Investigating overdue accounts and resolving invoice or payment queries

• Monitoring customer payment trends and identifying potential credit risks

• Managing legal recovery processes, including Money Claims Online (MCOL), where required

• Maintaining accurate records of customer communications and payment activity

• Producing aged debt reports and providing regular updates on collection performance

• Working closely with internal departments to resolve customer issues and minimise overdue debt

• Identifying opportunities to improve credit control processes and efficiencies

• Providing support to the wider finance team as required

Credit Controller Experience Required

To be successful in your application, you must have the following:

• A minimum of three years' experience within a Credit Control or Collections position

• Previous experience working within a financial services, commercial finance or similar environment

• Experience managing a high-volume customer ledger

• Excellent negotiation and communication skills

• Strong organisational skills with the ability to prioritise workload effectively

• High level of accuracy and attention to detail

• Good analytical and problem-solving skills

• Proficiency in Microsoft Office, particularly Excel

• A proactive and customer-focused approach

What's on Offer?

This is an excellent opportunity to join a growing organisation that values its employees and offers a supportive working environment, excellent benefits and genuine opportunities for career development. You'll become part of an established finance team where you'll have the autonomy to manage your own workload while making a real impact on the business.