Credit Controller

RKW Ltd; Stoke-on-Trent; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

25 days' annual leave + Bank Holidays

Free parking on all sites

Staff discount on all products

Employee Assistant Program

Refer a Friend Scheme

Training and development

Eye care allowance

Exclusive discounts on cinema,holidays

Long service incentives and rewards

Hybrid working after probation

Job summary

RKW Ltd. in Stoke-on-Trent is seeking an experienced Credit Controller to join the Finance Team. You will manage a high‑volume customer base, chase outstanding payments, and handle ad hoc invoices and credits. Proficiency with Navision, Excel, and ERP systems is essential to maintain accurate ledgers acrossGBP, EUR and USD.

The role offers hybrid working post‑probation and is based in Stoke‑on‑Trent with opportunities to support other finance activities as needed.

Qualifications

• Experience managing large, high‑volume accounts and invoicing processes.
• Confident in written and verbal communication.
• Proficient with Microsoft Excel and ERP/accounting platforms.

Responsibilities

• Chasing debt for allocated customers.
• Control orders in a proactive manner.
• Posting of cash to ledger.
• Raising credits and ad hoc invoices.
• Use of credit insurance.
• Resolving queries in a timely manner.
• Exposure to multi‑currency ledgers – GBP, Euro & USD.
• Ad hoc tasks as required.
• Provide support and cover for other Credit Control Team members.

Skills

Navision

Excel

Communication skills

Fast paced environment

Team player

Deadlines awareness

Job description

Credit Controller - Finance Team, Stoke on Trent RKW Ltd has a new opportunity for an experienced Credit Controller to join our Finance team, located in Stoke on Trent. You will become a key part of our Credit Control team, taking responsibility for large, high-volume business accounts, so experience in a fast-paced environment with potentially complex invoicing processes is an advantage. Your account base will include large retail businesses, and require you to coordinate outstanding payments and debit notes across a large differential in product order volumes. A confidence in written and verbal communication will be key, along with using Microsoft / Accounting / ERP platforms to collate and manage data and information.

Responsibilities and Duties

• Chasing debt for allocated number of customers
• Control orders in a proactive manner
• Posting of cash to ledger
• Raising credits and ad hoc invoices
• Use of credit insurance
• Resolving queries in a timely manner
• Exposure to multi-currency ledgers - GBP, Euro & USD
• Ad hoc tasks as and when required
• Provide support and cover for other members of the Credit Control Team

Skills and Desirables

• Experience of Navision and knowledge of debit notes an advantage and exposure to EDI an advantage
• Proficient in Microsoft Excel
• Great communication skills
• Fast paced environment
• Strong team player
• Good awareness of deadlines

RKW is Europe's leading distributor and manufacturer of small domestic appliances and housewares products. Part of the Sutton Venture Group, RKW was established in 1989 and has grown from strength to strength. We have ambitious growth plans and seek an ambitious candidate to help us continue to succeed and help us achieve our vision for the future.

Company Benefits

• 25 days' annual leave + Bank Holidays
• Free parking on all sites
• Staff discount on all our products
• Employee Assistant Program
• Refer a Friend Scheme
• Training and development
• Eye care allowance
• Exclusive discounts on cinema, holidays, days out, eating out and much more
• Long service incentives and rewards
• Hybrid working available, post-probation period.