Credit Controller

Stericycle; Sale; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Credit Controller to join their Shared Service Centre. In this role, you will deliver exceptional customer service while managing overdue invoices and ensuring timely collections. With a focus on teamwork and individual accountability, you will play a vital role in maintaining cash flow and minimizing bad debts. The company offers a supportive environment where your contributions will directly impact the success of the organization. If you are detail-oriented and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Contributory Pension Scheme

Life Insurance

Cycle to Work Scheme

Employee Support Fund

Online Learning Library

Annual Performance Review

Referral Scheme

Flu Voucher

Eye Test Voucher

Qualifications

• Minimum 2 years of credit control experience required.
• Strong attention to detail and accuracy is essential.
• Good communicator with solid reasoning skills.

Responsibilities

• Manage credit control for assigned debtors and meet cash targets.
• Resolve customer invoice queries and disputes promptly.
• Process payment collections and encourage Direct Debit sign-ups.

Skills

Credit Control

Communication Skills

Attention to Detail

Teamwork

Sales Ledger Knowledge

Problem Solving

Education

High School or equivalent

Associate's Degree or equivalent

Tools

Excel

Word

Email

SAP

Job description

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About Us

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.

About Us

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose

The Credit Controller will join the Company’s Shared Service Centre delivering great customer service to business customers whilst collecting on overdue invoice payments. You will be responsible for the collection of assigned debtors, ensuring the maximum cash is collected, bad debts are kept to a minimum and debtor day targets are met, which will be achieved by communicating professionally and maintaining a high level of customer service with your assigned clients. Working as part of a team with individual accountability in defined areas, this position deals with sales operational financial and organizational responsibilities in a highly customer focused way.

Key Job Activities

• Credit Control of assigned debtors, high volume collection activity on small and large value invoices to reach personal/team cash targets.
• Targeted to high volume collection call/email targets.
• Action and resolve customer invoice queries and disputes and raising credit memos when appropriate.
• Responsible for generating and transferring accounts to legal status.
• Answer incoming telephone calls and ensure appropriate action is taken relative to each call.
• Respond to all email requests within the agreed timescale.
• Refer customers to our third party debt collectors (Legal).
• Ensure all customers feel satisfied and are courteously treated.
• All customer communications to be appropriate in content and accuracy.
• To perform any other ‘ad hoc’ duties as required.
• Process payment collection by card and target customers to sign up to Direct Debit.
  
  

Education

Required Education: in GCSE

Experience (EMEAA)

• Required Education: High School or equivalent.
• Preferred Education: Associate's or equivalent.
• Good working knowledge of sales ledger and substantial credit control experience (min 2 years).
• Good communicator with strong attention to detail and accuracy and solid reasoning skills.
• Good team player, with the capability to work to call and collection targets.
• Good office system skills including Excel, Word and Email and be open-minded to flexible ways of working and able to adapt to new processes and procedures.
• SAP knowledge would be advantageous.
• Successful candidates will be required to undergo a basic security/CRB/DBS check.
  
  

Benefits

Stericycle offers you:

• Contributory Pension Scheme
• Life Insurance
• Cycle to Work Scheme
• Access to SteriCares, our employee support fund
• Stericycle University – Our online library of self-development & learning
• Annual performance related pay review.
• Referral Scheme (Earn by introducing people in your network to the Stericycle family)
• Flu voucher
• Eye Test voucher
• And more…
  
  

Our Promise

Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Disclaimer

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Environmental Services and Hospitals and Health Care

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