Credit Controller

Carrington West Ltd; Portsmouth; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Hybrid working after probation

Private healthcare from day one

25 days' holiday

Job summary

Carrington West in Portsmouth is seeking a motivated Credit Controller to join our friendly finance team. The role suits someone with or without prior Credit Control experience and offers hybrid working after probation.

You will manage customer accounts, chase payments by phone and email, build client relationships, and help meet monthly collection targets while keeping records up to date. The package includes a salary of £26,500-£30,000 with a 5% quarterly bonus and 25 days holiday.

Qualifications

• Confident communicator and professional telephone manner.
• Organised, proactive with attention to detail.
• Comfortable with numbers and meeting deadlines.

Responsibilities

• Manage customer accounts and chase outstanding payments by phone and email.
• Build positive relationships with clients.
• Resolve invoice queries and negotiate payment plans.
• Process and reconcile payments accurately.
• Support the team in achieving monthly collection targets.
• Keep customer records accurate and up to date.

Skills

Communication

Organisation

Attention to detail

Education

GCSE Maths and English

Tools

Excel

Job description

Credit Controller

Location: Portsmouth
Salary: £26,500-£30,000 DOE + 5% quarterly bonus
Company: Carrington West
Working: Full-time | Hybrid working after probation

Looking to build your career in finance?

Carrington West is looking for a motivated and organised Credit Controller to join our friendly finance team in Portsmouth.

Whether you have previous Credit Control experience or are looking to take your first step into finance, we'd love to hear from you!

What you'll be doing:

• Managing customer accounts and chasing outstanding payments via phone and email.
• Building positive relationships with clients.
• Resolving invoice queries and negotiating payment plans.
• Processing and reconciling payments accurately.
• Supporting the team in achieving monthly collection targets.
• Keeping customer records accurate and up to date.

What we're looking for:

• Confident communicator with a professional telephone manner.
• Organised, proactive and great attention to detail.
• Comfortable working with numbers and meeting deadlines.
• GCSE Maths and English (essential).
• Excel skills (desirable).
• No previous Credit Control experience required!

What's in it for you:

• £26,500 - £30,000 salary + 5% quarterly bonus
• Hybrid and flexible working after probation.
• 25 days' holiday, increasing with service.
• Private healthcare from day one.
• Company pension with matched contributions.
• Annual company holidays and paid social events.
• Free parking, transport links and onsite restaurant.
• Training, development and performance rewards.
• £50 birthday voucher and additional flexible benefits.

Why Carrington West?

Join a supportive, sociable team where your hard work is recognised and you'll have the opportunity to develop a rewarding career in finance.