Credit Controller

Wade Macdonald; Basingstoke; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Bonus scheme

Study support

Healthcare cash plan

Hybrid working

Job summary

Wade Macdonald is partnering with a global organisation in Basingstoke to recruit a Credit Controller. In this hybrid role you will manage a portfolio of customer accounts, drive debt recovery and protect the company's financial position.

You will interact with customers and colleagues across the business to resolve queries and keep records up to date. You will bring solid credit control experience, excellent Excel skills and a commercial mindset, with the ability to negotiate effectively and

Qualifications

• Previous credit control experience
• Excellent Excel skills
• Strong understanding of credit management processes
• Highly organised and commercially aware
• Confident communication and negotiation skills

Responsibilities

• Contacting customers regularly to follow up on outstanding and overdue payments
• Processing incoming payments and matching them to customer accounts
• Following credit control procedures to help reduce financial risk
• Releasing sales orders in line with company credit policies
• Setting up new customer accounts and completing the necessary checks
• Carrying out credit reviews to identify any potential risks
• Keeping customer account records accurate and up to date
• Responding to customer queries by telephone and email
• Providing support to the wider Accounts Receivable team when needed
• Assisting with general accounts administration and other tasks as required

Skills

Credit control experience

Tools

Excel

Job description

Credit Controller - Basingstoke - £25,000 / £30,000 - Hybrid Working

About the Client

Wade Macdonald are currently working with a global organisation with a strong market reputation. They offer the stability of a large organisation alongside a welcoming and collaborative working environment. Their culture is centred around teamwork, continuous learning and professional development, with employees encouraged to take ownership of their work and contribute to shared success.

About the Job

This role will report to the Credit Control Manager. It will be taking responsibility for overseeing a portfolio of customer accounts, driving effective debt recovery and helping to protect the organisation's financial position. This is a varied role offering regular interaction with customers and colleagues across the business.

Duties will include:

• Contacting customers regularly to follow up on outstanding and overdue payments
• Processing incoming payments and matching them to customer accounts
• Following credit control procedures to help reduce financial risk
• Releasing sales orders in line with company credit policies
• Setting up new customer accounts and completing the necessary checks
• Carrying out credit reviews to identify any potential risks
• Keeping customer account records accurate and up to date
• Responding to customer queries by telephone and email
• Providing support to the wider Accounts Receivable team when needed
• Assisting with general accounts administration and other tasks as required

About the Successful Applicant

You will bring previous credit control experience, excellent Excel skills and a strong understanding of credit management processes. Highly organised and commercially aware, you will demonstrate excellent attention to detail, confident communication and effective negotiation skills. You will be comfortable making decisions independently, analysing financial information and building productive relationships with customers and colleagues alike.

What You Will Receive in Return

In return, you will join a forward-thinking organisation offering hybrid working, study support and a healthcare cash plan. You will also benefit from a bonus scheme and the opportunity to develop your career within a growing finance function, in a supportive and collaborative environment.