Credit Control

CMA Recruitment Group; Portsmouth; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free parking

Flexible working after training

Job summary

CMA Recruitment Group is seeking a Credit Control professional in Portsmouth on a 3-month contract, with potential extension. The role focuses on managing customer credit accounts, ensuring cash flow and fostering positive relationships in a reputable financial services environment.

The ideal candidate will have credit control, accounts receivable or customer service experience, strong communication, and excellent organisation. The position offers flexible working after training and free parking.

Qualifications

• Demonstrates excellent communication with a professional approach to customer engagement.
• Experience in credit control, accounts receivable, or customer service.
• Strong organisational skills with meticulous attention to detail.
• Proactive and results-driven attitude focused on targets.

Responsibilities

• Ensure timely receivables and maintain healthy cash flow.
• Engage with customers to facilitate prompt payments and understand their needs.
• Collaborate with sales and finance to optimise collection processes and outcomes.
• Support vulnerable customers with empathetic and compliant approaches.
• Address billing disputes efficiently, aiming for fair resolutions.
• Ensure all activities align with FCA regulations, prioritising ethical credit management.

Skills

Communication

Credit control

Organisational skills

Customer service

Job description

Join a reputable financial services company based in Portsmouth, committed to delivering exceptional customer services within a vibrant, inclusive, and forward-thinking culture. As part of a growing organisation recognised for its integrity and dedication to employee development, you will play a vital role in managing customer credit accounts, ensuring smooth cash flow and fostering positive relationships.

The role is initially offered for a period of 3 months with the possibility of extension.

What the Credit Control role involves

• Ensure timely receivables and maintain healthy cash flow
• Engaging with customers through various channels to facilitate prompt payments and understanding their needs
• Collaborating with sales and finance teams to optimise collection processes and outcomes
• Supporting vulnerable customers by applying empathetic and compliant approaches
• Addressing billing disputes efficiently, aiming for fair resolutions
• Ensuring all activities align with FCA regulations, prioritising ethical and compliant credit management

Suitable Candidate for the Credit Control vacancy

• Demonstrates excellent communication skills, with a professional approach to customer engagement
• Has experience in credit control, accounts receivable, or customer service
• Shows strong organisational skills, with meticulous attention to detail
• Possesses a proactive and results-driven attitude focused on achieving targets

Benefits and information for the role of Credit Control

• Flexible working arrangements to support work-life balance following training
• Comprehensive onboarding and ongoing training
• Supportive team environment fostering collaboration and innovation
• Free parking
• Salary will be dependent on experience

We are committed to equal opportunity employment and do not discriminate on any protected characteristics.