Credit Control

CMA Recruitment Group; Purbrook; Presencial; GBP 20.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free parking

Training & development

Descripción de la vacante

CMA Recruitment Group is assisting a reputable financial services company in Portsmouth to recruit a Credit Control specialist for an initial 3‑month contract. You will manage customer credit accounts, chase payments and help maintain healthy cash flow.

You will engage with customers across channels, collaborate with sales and finance to optimise collections, and support vulnerable customers with compliant approaches. Training and flexible working arrangements are provided.

Formación

• Experience in credit control, accounts receivable, or customer service.
• Excellent communication skills and professional customer engagement.
• Strong organisational skills with attention to detail.

Responsabilidades

• Ensure timely receivables and maintain healthy cash flow.
• Engage with customers through various channels to facilitate prompt payments.
• Collaborate with sales and finance teams to optimise collection processes.
• Support vulnerable customers with empathetic and compliant approaches.
• Address billing disputes efficiently, aiming for fair resolutions.
• Ensure activities align with FCA regulations, prioritising ethical and compliant credit management.

Conocimientos

Communication skills

Credit control

Organisational skills

Target driven

Descripción del empleo

Join a reputable financial services company based in Portsmouth, committed to delivering exceptional customer services within a vibrant, inclusive, and forward-thinking culture.

As part of a growing organisation recognised for its integrity and dedication to employee development, you will play a vital role in managing customer credit accounts, ensuring smooth cash flow and fostering positive relationships.

The role is initially offered for a period of 3 months with the possibility of extension.

What the Credit Control role involves:

• Ensure timely receivables and maintain healthy cash flow
• Engaging with customers through various channels to facilitate prompt payments and understanding their needs
• Collaborating with sales and finance teams to optimise collection processes and outcomes
• Supporting vulnerable customers by applying empathetic and compliant approaches
• Addressing billing disputes efficiently, aiming for fair resolutions
• Ensuring all activities align with FCA regulations, prioritising ethical and compliant credit management

Suitable Candidate for the Credit Control vacancy:

• Demonstrates excellent communication skills, with a professional approach to customer engagement
• Has experience in credit control, accounts receivable, or customer service
• Shows strong organisational skills, with meticulous attention to detail
• Possesses a proactive and results-driven attitude focused on achieving targets

Additional benefits and information for the role of Credit Control:

• Flexible working arrangements to support work-life balance following training
• Comprehensive onboarding and ongoing training
• Supportive team environment fostering collaboration and innovation
• Free parking
• Salary will be dependent on experience

CMA Recruitment Group is acting as a recruitment agency for this role. We are committed to equal opportunity employment and do not discriminate on any protected characteristics. By applying, you agree to our Privacy Notice and permit us to contact you regarding your application. View our Privacy Notice on our website. Due to high application volumes, individual responses may not always be possible.