Credit Controller

Trade Mastermind; Peterborough; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company pension

Sponsored qualifications

Development opportunities

Structured progression

Nationally recognised brand

Job summary

Trade Mastermind in Peterborough is seeking a commercially minded Credit Controller who excels at building relationships and safeguarding cash flow. You will own the credit control cycle, chasing payments and negotiating terms with confidence.

This office-based role requires strong communication skills, resilience, and meticulous attention to detail as you work with clients and internal teams to keep accounts current and disputes to a minimum.

Qualifications

• Proven credit control experience and accounts receivable knowledge.
• Excellent telephone manner and professional communication.
• Commercially minded, resilient, and results-driven.
• Ability to balance relationship-building with firm credit control.
• High attention to detail and strong organisational skills.
• Confident with financial systems and Microsoft Office

Responsibilities

• Take ownership of the credit control cycle and drive timely payments.
• Build strong relationships with clients to secure commitments.
• Chase overdue invoices via phone and written communication.
• Negotiate payment plans where appropriate.
• Monitor accounts and assess non-payment risk.
• Resolve invoice queries quickly to remove barriers.
• Produce debtor reports as required.
• Collaborate with internal teams to ensure uninterrupted payments.

Skills

Credit control

Accounts receivable

Collections

Telephone manners

Negotiation

Attention to detail

Excel

Tools

Excel

MS Office

Job description

Trade Mastermind is the UK’s No.1 business coaching platform for construction and beyond business owners. Founded by Joseph Valente, our mission is to empower trade professionals with the tools, structure, and confidence to scale successful businesses. As a fast‑growing, nationally recognised brand, we deliver real commercial results and operate in a high‑performance, entrepreneurial environment.

The Role

We are looking for a commercially minded, persuasive Credit Controller who enjoys building relationships, influencing outcomes, and taking ownership of cash collection.

This role is ideal for someone who is confident on the phone, comfortable negotiating payment in a professional manner. You will play a critical role in protecting cash flow while maintaining strong, long‑term client relationships.

Key Responsibilities

• Take ownership of the credit control cycle, driving timely and consistent customer payments
• Build strong, professional relationships with clients, using influence and rapport to secure payment commitments
• Proactively chase overdue invoices through confident phone‑based and written communication
• Negotiate payment plans where appropriate, balancing commercial outcomes with customer retention
• Monitor customer accounts and assess non-payment risk
• Investigate and resolve invoice queries or disputes quickly to remove barriers to payment
• Produce debtor reports as required
• Collaborate with internal teams to generate solutions for continues uninterrupted payments

Skills & Experience Required

• Proven experience in credit control, accounts receivable, collections, or a similar role
• Excellent telephone manner with the ability to handle challenging conversations professionally
• Commercially minded, resilient, and results‑driven
• Able to balance relationship‑building with firm credit control
• High attention to detail with strong organisational skills
• Confident using financial systems and Microsoft Office (especially Excel)

What We Offer

• Competitive salary of £35,000
• Clear development and progression opportunities
• Opportunity to work with a nationally recognised brand
• Tailored training and development aligned with career goals
• Sponsored qualifications and development opportunities
• Company pension scheme
• Opportunity to be part of a business reshaping the construction sector

While experience in credit control or accounts receivable is desirable, we are far more interested in the right personality.

Success in this role comes from confidence, persuasion, and the ability to build strong relationships and influence payment outcomes through effective communication.

Please note:

This is a fully office‑based role in Peterborough.