Credit Controller

Workwell Outsourcing; Otley; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Pension

Health Assurance

Life Assurance

Cycle to Work Scheme

Long Service Recognition

Annual Pay Review

Employee Referral

Job summary

Workwell Outsourcing is seeking a Credit Controller in the United Kingdom to ensure Aged Debt is collected efficiently and client queries are resolved swiftly. This role offers the flexibility of remote or hybrid work from our Otley office, with 4 days of required training on-site.

The ideal candidate should have at least 3 years of B2B Credit Control experience and possess strong organizational skills to manage multiple tasks. We offer a competitive salary between £26,000 and £28,000 and a range of benefits including 25 days of annual leave, pension, and health assurance.

Qualifications

• 3 years of B2B Credit Control experience.
• Ability to investigate and resolve complex account queries.
• Experience with Financial Software and Back Office Systems.

Responsibilities

• Manage and collect Aged Debt efficiently.
• Resolve client queries and enhance relationships.
• Work closely with management to solve payment disputes.

Skills

B2B Credit Control experience

Organizational skills

PC literate

Strong communication skills

Time management

Tools

Microsoft Financial Software

Accounting Software

Job description

The Credit Controller will play a vital role in ensuring that Aged Debt is collected efficiently by ensuring client queries are swiftly resolved, and credit limits remain intact. By maintaining a well‑managed Ledger, you will directly contribute to enabling our client’s efficient operation. This role demands an individual with 3 years consistent B2B Credit Control experience who is eager to provide exceptional service and proactively identify opportunities for continuous improvement.

Please note, this role can be remote (UK) based or hybrid out of our Otley office. The successful candidate would need to do 4 days training in the Otley office

Essential

• Build on existing relationships with clients to ensure Aged Debt is collected in a timely manner
• Strong organisational and time management skills to manage workload and prioritise tasks
• Highly PC literate with strong system skills. Proficient in Financial Software i.e. Microsoft and Accounting Software
• The ability to investigate and resolve complex account queries
• Proactively managing and collecting invoices through various communication channels
• Time Management – Is able to prioritize and be proactive
• Strong Communication and Analytical Skills.
• The ability to work independently and manage multiple tasks individually
• Work closely with Management and Sales Teams to resolve any payment disputes and enhance relationships

Preferred

• Working knowledge of Self Bills accounts would be advantageous
• Proactively identify opportunities to enhance processes and improve service delivery.
• Experience with Back Office Systems

We’d Love To Hear From Someone That

• Is a team Player but has the initiative to work on their own
• Has the ability to build inter‑departmental relationships
• Is a multi‑tasker with good communication skills – written and verbal
• Has a keen interest in Credit Control with a proven track record

What We Can Offer You

• 25 days annual leave (increasing with service) + bank holidays
• Pension
• Health Assured
• Life Assurance
• Cycle to Work Scheme
• Awards
• Long Service Recognition
• Spectrum life
• Annual Pay Review
• Employee Referral

Salary: £26,000 – £28,000
Hours: Mon – Friday 9:00 – 17:30