Credit Controller

DGI; Manchester; Híbrido; GBP 28.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance bonus

Hybrid office/home working

23.5 days holiday plus bank holidays

Birthday leave

Pension

Life Assurance

Season ticket loan

Discounted staff travel

Cycle to Work Scheme

Rewards platform

Enhanced Leave and Pay entitlements

Descripción de la vacante

DGI in Manchester is seeking an experienced Credit Controller to manage part of the sales ledger and engage with clients on outstanding balances. The role suits a proactive professional who thrives in a high-volume setting and maintains strong relationships with client finance teams.

You will handle daily collections, investigate disputes, and resolve remittance issues while collaborating with internal stakeholders to improve cash flow.

Formación

• Experience as Credit Controller in a high-volume setting.
• Ability to work independently and in a team.
• Strong analytical skills and attention to detail; Excel proficiency.
• Excellent communication with internal and external stakeholders; finance knowledge desirable.

Responsabilidades

• Effectively managing a share of the debtor book.
• Daily collection of due amounts via telephone, email and letter.
• Investigating and collecting evidence to support debt collection.
• Building relationships with finance departments of clients.
• Resolving unallocated receipts / credit balances.
• Handling queries via a helpdesk system and resolving issues promptly.
• Liaising with clients following incorrect or missing remittances.

Conocimientos

Credit control

Communication

Analytical thinking

Attention to detail

Independent working

Educación

AAT qualification or above

Herramientas

Excel

Descripción del empleo

We are currently looking for an experienced Credit Controller to ensure accuracy and completeness of the sales ledger and communicate with clients regarding outstanding debt. The role will suit an experienced credit controller who enjoys working in a high-volume role and has a proactive, determined and professional style. Primary responsibilities will include:

• Effectively managing a share of the debtor book of the company
• Daily collection of due amounts via telephone, email and letter
• Investigating and collecting evidence to support debt collection
• Building strong relationships with the finance departments of our client base
• Resolving unallocated receipts / credit balances
• Dealing with and resolving queries in a prompt manner through a helpdesk ticketing system
• Liaising with clients following incorrect or missing remittances

Job Requirements

• Proven Credit Controller experience gained in a high-volume environment.
• The ability to work independently, and within a team, to achieve individual and departmental targets
• Good analytical and Excel skills with excellent attention to detail
• Excellent communication skills with the ability to build relationships with internal and external stakeholders to achieve the desired outcome.
• A solid understanding of finance is essential (AAT qualification or above is desirable)

In return you’ll receive some fantastic benefits:

• Salary £28,000 - £31,000 p.a. (depends on experience) plus Performance Bonus
• Opportunity for combination of office and home working
• 23.5 days holiday (plus bank holidays), rising to 24.5 days
• Option to buy or sell additional annual leave
• Birthday Leave (in your birthday month)
• Option to buy or sell additional annual leave
• Pension
• Life Assurance
• Season ticket loan
• Discounted staff travel
• Cycle to Work Scheme
• Reward scheme and benefits platform
• Enhanced Leave and Pay entitlements above Statutory Minimums

We are committed to supporting flexible working, where feasible, in alignment with the requirements of the role and the business.

Please visit our company LinkedIn page https://www.linkedin.com/company/dgi-travel/ to learn more about us and what we do.

PASSIONATE - We’re driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.

BOLD - We embrace innovation and challenge the status quo to deliver outstanding results.

MINDFUL - We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leave a positive and lasting impression.

We are an inclusive, equal opportunities employer. We celebrate diversity and value difference, and treat everyone with dignity and respect regardless of background.