Credit Controller

Winsearch; Manchester; On-site; GBP 26,000 - 32,000; Full time

Job summary

Winsearch is recruiting a Credit Controller for a Trafford Park role operating on a hybrid basis. The position offers £13.85 per hour for a 37.5-hour week in a temporary ongoing contract, with responsibilities spanning aged debt reduction and proactive payment recovery.

You will chase payments by phone and email, manage high-value ledgers, and build strong customer relationships to ensure timely settlements. Excel proficiency and precise note-keeping are essential.

Qualifications

• Previous experience as a Credit Controller.
• Strong telephone manner for outbound collection calls.
• Experience handling high-value and high-volume debt ledgers.
• Ability to work independently and prioritise workloads.
• Excellent negotiation and relationship-building skills.
• Proficient in finance systems and Microsoft Excel.

Responsibilities

• Managing and reducing aged debt across a large customer portfolio.
• Chasing outstanding payments via telephone and email.
• Building strong relationships with customers to ensure timely payment.
• Investigating and resolving invoice queries efficiently.
• Negotiating payment plans where required.
• Allocating payments and reconciling customer accounts.
• Maintaining accurate records of all collection activity.
• Escalating overdue accounts when necessary.
• Producing reports on debtor performance and aged debt.
• Working closely with internal teams to resolve account issues.

Skills

Credit control

Debt recovery

Outbound calls

Negotiation

Relationship building

Organisational skills

Attention to detail

Account reconciliation

Microsoft Excel

Payment chasing

Tools

Microsoft Excel

Job description

Credit Controller

Trafford Park

£13.85 per hour (37.5h a week)

8am 4pm (Hybrid)

Temporary Ongoing Contract

The Role

We are seeking an experienced Credit Controller to join our client finance team. This role requires someone who can hit the ground running, confidently manage aged debt, and take immediate action to recover outstanding payments.

The successful candidate will have a proven background in credit control and be comfortable making high volumes of outbound calls, building relationships with customers, and resolving payment issues quickly and professionally. This is a fast-paced environment where proactive debt collection and strong communication skills are essential.

Key Responsibilities

• Managing and reducing aged debt across a large customer portfolio.
• Chasing outstanding payments via telephone and email.
• Building strong relationships with customers to ensure timely payment.
• Investigating and resolving invoice queries efficiently.
• Negotiating payment plans where required.
• Allocating payments and reconciling customer accounts.
• Maintaining accurate records of all collection activity.
• Escalating overdue accounts when necessary.
• Producing reports on debtor performance and aged debt.
• Working closely with internal teams to resolve account issues.

What We're Looking For

• Previous experience in a Credit Controller position.
• Strong telephone manner with confidence making outbound collection calls.
• Experience managing high-value and high-volume debt ledgers.
• Ability to work independently and prioritise workloads effectively.
• Excellent negotiation and relationship-building skills.
• Strong attention to detail and organisational skills.
• Confident using finance systems and Microsoft Excel.
• Resilient, proactive and able to act quickly to recover outstanding debt.

Key Skills

Credit Control

Debt Recovery

Cash Collection

Account Reconciliation

Query Resolution

Negotiation Skills

Customer Relationship Management

Ledger Management

Financial Administration

Microsoft Excel

Consultant Aleksandra Follert

IndWin

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

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