Credit Controller

Morson Edge; Coven Heath; Hybrid; GBP 20,457 - 29,136; Full time

Job summary

Morson Edge in Wolverhampton is seeking an experienced Credit Controller for a 6-month contract with hybrid working (3 days on site). The role supports an Aerospace and defence sector client and focuses on credit control and accounts receivable procedures.

You will monitor debtor balances, issue reminders, chase payments, perform credit checks, and maintain customer records using ERP systems and Excel.

Qualifications

• Experience in credit control, debt collection and accounts receivable.
• Knowledge of credit risk assessment and processing of payments.
• Strong analytical and reconciliation abilities.

Responsibilities

• Monitor aged debtor balances and overdue accounts.
• Issue payment reminders, collection letters, and statements.
• Proactively chase customers to secure payment and resolve disputes.
• Prepare customer statements and account reports.
• Assist with month-end accounts receivable reconciliation and reporting.

Skills

Credit control

Debt collection

ERP systems

Microsoft Excel

Stakeholder management

Negotiation

Tools

ERP software

Job description

Credit Controller; Wolverhampton; 6 Months; £18 00ph paye; inside IR35. We are currently recruiting for an experienced credit controller to work with an Aerospace and defence sector client based in Wolverhampton. The role will operate on a hybrid working pattern with 3 days on site required.

Key Responsibilities

Credit Control

• Monitor aged debtor balances and overdue accounts
• Proactively partner with internal Project Managers and key stakeholders to secure payment of outstanding invoices
• Issue payment reminders, collection letters, and statements
• Proactively chase customers before and after overdue
• Escalate unresolved debts to the business in accordance with company procedures
• Assess new customer credit applications
• Conduct credit checks and analyse financial information
• Recommend appropriate credit limits and payment terms
• Monitor customer creditworthiness and adjust limits where necessary
• Create and suppress customer accounts in ERP and workflows, liaise with business processes for changes in customer data
• Investigate and work with Project Managers to resolve payment disputes and account queries
• Build and maintain strong relationships with customers
• Negotiate payment plans where appropriate, in agreement with the business
• Produce aged debt reports and collection performance reports
• Provide statistical provision of aged/doubtful debt
• Provide regular updates to management on debt recovery activities
• Monitor and report on key credit control metrics
• Ensure compliance with company credit policies
• Support the development of credit control procedures
• Assist with bad debt provisioning and audit requirements

Accounts Receivable

• Provide an effective AR service
• Maintain customer account records and master data
• Monitor customer account activity and outstanding balances
• Support the shared service centre to record and allocate customer payments accurately using remittance advices
• Manage the release of cash in advance customers
• Investigate and resolve unallocated cash receiptsReconcile customer accounts and statements
• Perform regular customer account reconciliations
• Investigate discrepancies and work with Project Managers to resolve billing queries
• Prepare customer statements and account reports
• Respond to customer enquiries regarding invoices, payments, and account balances
• Liaise with the Business to resolve invoice disputes
• Ensure the Business has the required support and maintain robust communications
• Assist with month‑end accounts receivable reconciliation and reporting
• Maintain accurate financial records and supporting documentation
• Ensure compliance with company policies and accounting procedures
• Comply with all legal and audit requirements

Additional Role Information

• Attend meetings as required
• Adhere to all Group policies and procedures
• Take care of own and others' safety in compliance with HSE policy
• Some travel across UK sites may be required on an ad hoc basis or as business needs require

Skills and Competencies

Technical Skills

• Strong understanding of accounts receivable, credit control and debt collection processes
• Knowledge of credit risk assessment
• Financial analysis and reconciliation skills
• Proficiency in accounting and ERP systems
• Strong Microsoft Excel skills

Behavioural Competencies

• Excellent negotiation and influencing skills
• Strong organisational, communication and interpersonal skills
• Commercial awareness
• Resilience and persistence
• Ability to work to deadlines
• Strong analytical and problem‑solving abilities
• Sense of responsibility

Qualifications and Experience

Essential

• Previous experience in credit control, collections or accounts receivable
• Strong understanding of credit management principles
• Experience managing customer accounts and debt recovery activities