Credit Controller

Proman; Stretford; On-site; GBP 27,000 - 36,000; Full time

Job summary

Proman is seeking an experienced Credit Controller to join our finance team at Trafford Park. The role is 8am-4pm, hybrid, offering £13.85 per hour for a 37.5-hour week on a temporary ongoing contract.

You will manage aged debt, chase payments, and build strong customer relationships to recover outstanding balances quickly. The role requires proactive debt collection, solid negotiation skills, and experience with large ledgers.

Qualifications

• Previous experience in a Credit Controller role.
• Strong telephone manner and outbound collection experience.
• Proven ability to manage high-value and high-volume debt ledgers.
• Excellent organisational skills and attention to detail.
• Proactive debt collection and effective negotiation skills.

Responsibilities

• Managing and reducing aged debt across a large customer portfolio.
• Chasing outstanding payments via telephone and email.
• Building strong relationships with customers to ensure timely payment.
• Investigating and resolving invoice queries efficiently.
• Negotiating payment plans where required.
• Allocating payments and reconciling customer accounts.
• Maintaining accurate records of all collection activity.
• Escalating overdue accounts when necessary.
• Producing reports on debtor performance and aged debt.
• Working closely with internal teams to resolve account issues.

Skills

Credit Control

Debt Recovery

Cash Collection

Account Reconciliation

Query Resolution

Negotiation Skills

Customer Relationship Management

Ledger Management

Financial Administration

Tools

Microsoft Excel

Job description

Credit Controller

Trafford Park

£13.85 per hour (37.5h a week)

8am - 4pm (Hybrid)

Temporary Ongoing Contract

The Role

We are seeking an experienced Credit Controller to join our client finance team. This role requires someone who can hit the ground running, confidently manage aged debt, and take immediate action to recover outstanding payments.

The successful candidate will have a proven background in credit control and be comfortable making high volumes of outbound calls, building relationships with customers, and resolving payment issues quickly and professionally. This is a fast-paced environment where proactive debt collection and strong communication skills are essential.

Key Responsibilities

• Managing and reducing aged debt across a large customer portfolio.
• Chasing outstanding payments via telephone and email.
• Building strong relationships with customers to ensure timely payment.
• Investigating and resolving invoice queries efficiently.
• Negotiating payment plans where required.
• Allocating payments and reconciling customer accounts.
• Maintaining accurate records of all collection activity.
• Escalating overdue accounts when necessary.
• Producing reports on debtor performance and aged debt.
• Working closely with internal teams to resolve account issues.

What We're Looking For

• Previous experience in a Credit Controller position.
• Strong telephone manner with confidence making outbound collection calls.
• Experience managing high-value and high-volume debt ledgers.
• Ability to work independently and prioritise workloads effectively.
• Excellent negotiation and relationship-building skills.
• Strong attention to detail and organisational skills.
• Confident using finance systems and Microsoft Excel.
• Resilient, proactive and able to act quickly to recover outstanding debt.

Key Skills

• Credit Control
• Debt Recovery
• Cash Collection
• Account Reconciliation
• Query Resolution
• Negotiation Skills
• Customer Relationship Management
• Ledger Management
• Financial Administration
• Microsoft Excel