Credit Controller

Spencers Recruitment; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading commercial property management and investment firm in Central London is seeking an experienced Credit Controller. This role offers a hybrid working arrangement and aims to enhance cash flow through effective tenant relationship management and payment collections within the property portfolio.

Benefits

Hybrid working arrangement

Opportunities for development and progression

Friendly and supportive team environment

Qualifications

• At least 2 years of experience in a credit control role, preferably in the property sector.
• Strong communication and negotiation skills.
• Proactive and organised with tenant relationship management experience.

Responsibilities

• Manage credit control process across a portfolio of commercial properties.
• Chase overdue rents and service charges via phone and email.
• Maintain accurate records of communications and payments.

Skills

Communication

Negotiation

Organisational skills

Attention to detail

Tools

MRI Qube

Job description

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We are working with an established and growing commercial property management and investment firm based in Central London. They are now seeking an experienced Credit Controller to join their finance team.

This is an exciting opportunity for someone with at least two years of experience in credit control, ideally within the property sector, who is looking to grow within a professional and collaborative environment. The role offers a hybrid working arrangement, with three days a week in the office and the remainder working remotely.

About the Role:

As Credit Controller, you'll be responsible for ensuring the timely collection of outstanding payments across a commercial property portfolio. You'll be working closely with property managers, tenants, and the wider finance team to manage arrears, handle tenant queries, and maintain strong cash flow.

Key Responsibilities:

• Manage the credit control process across a portfolio of commercial properties
• Chase overdue rents and service charges via phone and email
• Liaise with tenants to resolve payment issues and queries
• Maintain accurate records of all communications and payments
• Issue statements and arrears reports to property managers and senior management
• Support with legal recovery processes where required
• Work closely with the accounts and property management teams to ensure smooth coordination

Requirements:

• At least 2 years experience in a credit control role, preferably in the property sector
• Strong communication and negotiation skills
• Proactive, organised, and confident in managing tenant relationships
• Experience with property accounting software such as MRI Qube is advantageous
• High level of accuracy and attention to detail
• Comfortable working independently and as part of a team

Salary & Benefits:

• Hybrid working: 3 days in the Central London office, 2 days remote
• Friendly, supportive team in a well-established property firm
• Opportunities for development and progression