Credit Controller

Gravita; London; Hybrid; GBP 25,000 - 40,000; Full time

Job summary

Gravita, a leading tech-enabled accounting firm, is seeking a Credit Controller to ensure effective debt collection and maintain cash flow. This role involves engaging with clients, managing collections, and improving debt recovery processes. Join a fast-paced and supportive environment that prioritizes employee growth and flexibility.

Benefits

Flexible working environment

Growth and progression support

Collaboration with a high-caliber team

Qualifications

• 2-3 years' credit control experience required.
• Strong communication and interpersonal skills.
• Attention to detail with the ability to prioritize.

Responsibilities

• Meet monthly, daily, and weekly collection targets.
• Coordinate with Partners and Account Managers.
• Perform complex reconciliations for legal action.

Skills

Analytic skills

Numeric skills

Communication

Interpersonal skills

Attention to detail

Project management

Tools

Excel

Job description

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We’re Gravita: the accountants fuelling ambitious businesses. We’re a full service, tech-enabled firm, working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.

We’re growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.

We’re Gravita: the accountants fuelling ambitious businesses. We’re a full service, tech-enabled firm, working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.

We’re growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.

Our mission is to become the UK’s leading tech-enabled accounting firm for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you’ll not only be working on exciting client challenges, you’ll also be helping us shape the future of accounting.

The Role

As a Credit Controller, you will play an important role in delivering our company's credit control function and ensuring the timely collection of outstanding debts. Your expertise in credit control and exceptional attention to detail will be instrumental in maintaining strong cash flow and minimising credit risks. The ideal candidate will possess a proven track record of successfully delivering debt collections across a professional services environment with demonstrable ability to improve average collection days across a wide portfolio of clients.

Key Responsibilities:

• Meet monthly, daily, and weekly collection targets while minimising bad debt.
• Engage in high-volume calls and emails to chase debtors.
• Coordinate with Partners and Account Managers regarding overdue and disputed accounts.
• Provide support to the team, including deputising on occasion and additional adhoc duties.
• Allocate payments received to the system.
• Establish payment plans and client direct debits.
• Handle collections for a portion of the ledger with minimal direction.
• Perform complex reconciliations and compile documentation for legal action.

Qualifications, Knowledge & Experience:

• Strong analytic and numeric skills
• 2/3 years' credit control experience
• Demonstrates flexibility and prioritises workload effectively
• Strong communication and interpersonal skills
• Persistence, tenacity, and the ability to build client relationships
• Attention to detail with the ability to see the bigger picture
• Proficient in Excel and IT literate
• Excellent verbal and written communication skills
• Effective project management, time management, and organisational skills
• Proactive, team-oriented, and demonstrates initiative

Your Career with Gravita

When you join Gravita, we’ll support you on your own growth journey. We want to be the place you learn, grow and unlock your true potential.

We’ll work with you to build a progression plan to outline how you’ll grow at our company and everything we’ll do to help you get there. We’re also passionate about learning and development, to help you focus on your future.

The Nitty Gritty

• Our standard working week is a 37.5-hour week on a hybrid basis (with up to 50% of your time across the month home based and the other 50% office based)
• Core working hours are 10am - 4pm Monday to Friday
• Flexible working and happy employees are at the top of our list here at Gravita and we have been working hard to support our teams through the fast-paced changes.
• Your development won’t be forgotten, our development support is extraordinary for a firm of our size.
• It's a busy, fast-paced environment here at Gravita. Feel free to check out our social media channels (Instagram, X, LinkedIn and Glassdoor).