Credit Controller

JR United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Credit Controller to enhance premium receivable collections and optimize cash flow. This role involves resolving unallocated cash, advising on payment statuses, and collaborating with cross-functional teams to ensure timely payments. The ideal candidate will have over 5 years of experience in collections or finance within the P&C insurance sector, with strong analytical and communication skills. Join a dynamic team that values diversity and offers a competitive rewards package reflecting business growth.

Benefits

Highly Competitive Total Rewards Package

Qualifications

• 5+ years in collections or finance roles within P&C insurance.
• Strong analytical and communication skills are essential.

Responsibilities

• Manage premium receivable collections and improve cash flow.
• Collaborate with teams to resolve signing issues and overdue balances.

Skills

Collections Experience

Analytical Skills

Communication Skills

Microsoft Office (Excel)

Knowledge of General Insurance Principles

Interpersonal Skills

Education

Experience in P&C Insurance Companies

Knowledge of Lloyd's Market

Tools

XFI Policy Administration System

Job description

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Mosaic is a global specialty insurance agency with expertise in complex products and a distinctive operating model. Our structure enables the deployment of various forms of capital, aligned for the benefit of clients and partners. We currently underwrite for nearly 30 carriers alongside our Lloyd’s Syndicate 1609, providing lead-line and syndicated capacity, customized services, and full claims-settlement authority across seven product lines in seven countries. We leverage Lloyd’s heritage and benefit from the market’s global licenses and financial-strength ratings.

Job Spec

Mosaic is seeking a Credit Controller to manage premium receivable collections, improve cash flow, and reduce past-due balances. Reporting to the Credit Control & Collections Manager, this role is based in London.

Responsibilities

• Resolve unallocated cash, sign messages, send monthly statements to brokers, and monitor responses for appropriate action.
• Advise the Credit Control Manager on payment status updates.
• Track and report risks requiring management oversight, including potential cancellations for non-payment.
• Perform cash reconciliation and allocation in IT systems with the offshore credit control team.
• Ensure timely payments from Mosaic to brokers to resolve insurance transaction adjustments.
• Collaborate with cross-functional teams to resolve signing issues.
• Schedule and prepare for monthly meetings with brokers and underwriters to address issues and review overdue balances.
• Follow up with brokers, underwriters, and internal teams, documenting actions taken.
• Prepare weekly reports on open premium receivables, highlighting large overdue balances for action.
• Identify opportunities to improve credit control processes and support testing of new IT system functionalities.
• Work collaboratively with Mosaic and offshore teams to ensure issue resolution.

Skills, Experience, and Education

• Over 5 years of experience in collections, underwriting, finance, or similar roles in P&C insurance companies.
• Knowledge of general insurance principles and practices.
• Experience in Lloyd’s market, including open market and delegated underwriting authority (DUA).
• Understanding of syndicate and underwriting signing processes, Lloyd’s processing, and bureau payments (XIS/USM).
• Strong analytical skills.
• Excellent verbal and written communication skills.
• Interpersonal skills.
• Proficiency in Microsoft Office, especially advanced Excel.

Preferred Experience

• Previous premium accounting or credit control experience.
• Familiarity with XFI policy administration system.

Mosaic Offers

• A highly competitive total rewards package reflecting business growth.

Mosaic values diversity, equity, and inclusion, considering these pillars essential to our success. We are an Equal Opportunity Employer.

To apply, please send your information to [emailprotected].