Job Profile
Vista integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology.
This role will be based in our London office. The Credit Controller will handle Credit Control and Cash Application tasks in their daily functions, operating efficiently and in line with KPIs and expectations.
Your Responsibilities
- Be responsible for the successful and timely collection and allocation of amounts from Vista customers, including daily payment requests, balance analysis, and escalation of potential bad debts. Liaise with clients and follow up on actions taken.
- Ensure all funds are collected, accounts reconciled, and queries resolved for key high-value client accounts.
- Build and maintain relationships with clients to facilitate efficient payments and query resolutions.
- Continuously assess all accounts to minimize client exposure in terms of debt versus deposit.
- Investigate, manage, and resolve disputes promptly to collect funds.
- Attend client meetings to address finance questions or queries when necessary.
- Ensure customers pay amounts owed by the due date using various payment methods.
- Negotiate payment and repayment plans with customers in default, initiating legal proceedings if necessary.
- Allocate all received cash daily.
- Ensure compliance with the company's credit policy, business processes, and Sarbanes-Oxley requirements.
- Gather data and generate reports to assist in cash collection and identify problem areas.
- Identify and recommend improvements to existing procedures and processes, aligned with company policies.
- Prepare daily and ad-hoc reports for management as needed.
Perform any other tasks reasonably required by the Reporting Manager.
Required Skills, Qualifications, and Experience
- Minimum 2 years’ experience in Collections or Accounts Receivable teams.
- Experience with luxury brands or HNWI clients is highly beneficial.
- Strong self-motivation, guiding teams to achieve company goals, and instilling urgency.
- Comfortable working in a high-pressure, dynamic, entrepreneurial environment.
- Intermediate Excel skills and strong analytical abilities, with a focus on client analysis and commentary.
- Excellent verbal and written communication skills, including cross-functional collaboration.
- Experience with SAP accounting software is highly beneficial.