Credit Controller

Vista Global; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in business aviation is seeking a Credit Controller for their London office. The role involves managing credit control, ensuring timely collections, and maintaining client relationships. Candidates should have experience in collections, particularly with luxury brands, and strong analytical and communication skills.

Qualifications

• Minimum 2 years’ experience in Collections or Accounts Receivable.
• Experience with luxury brands or HNWI clients is beneficial.
• Strong analytical skills and excellent communication abilities.

Responsibilities

• Responsible for timely collection and allocation of payments.
• Build and maintain client relationships for efficient payments.
• Investigate and resolve disputes to facilitate fund collection.

Skills

Self-motivation

Analytical capabilities

Communication skills

Tools

SAP accounting software

Excel

Job description

Job Profile

Vista integrates a unique portfolio of companies offering asset-free services covering all key aspects of business aviation: guaranteed and on-demand global flight coverage, aircraft leasing and finance, and cutting-edge aviation technology.

This role will be based in our London office. The Credit Controller will handle credit control and cash application tasks daily, operating efficiently in line with KPIs and expectations.

Your Responsibilities

Responsible for the successful and timely collection and allocation of amounts from Vista customers. Tasks include sending payment requests, analyzing balances due, escalating issues related to potential bad debts, liaising with clients, and following up on actions taken.

• Ensure all funds are collected, accounts reconciled, and queries resolved for high-value key client accounts.
• Build and maintain relationships with clients to facilitate efficient payments and query resolution.
• Continuously assess all accounts to minimize client exposure in terms of debt versus deposit.
• Investigate, manage, and resolve disputes promptly to facilitate fund collection.
• Attend client meetings to discuss financial questions or queries as needed.
• Ensure customers pay amounts owed by due date using various payment methods.
• Negotiate payment and repayment plans with defaulting customers, initiating legal proceedings if necessary.
• Allocate all received cash daily.
• Ensure compliance with company credit policy, business processes, and Sarbanes-Oxley requirements.
• Gather data and generate reports to assist in cash collection and identify problem areas.
• Identify and recommend process improvements aligned with company policies.
• Prepare daily and ad-hoc reports for management as required.

Perform other tasks reasonably required by the Reporting Manager.

Required Skills, Qualifications, and Experience

• Minimum 2 years’ experience in Collections or Accounts Receivable teams.
• Experience with luxury brands or HNWI clients is highly beneficial.
• Strong self-motivation, guiding teams towards company goals, promoting urgency.
• Comfortable working in a high-pressure, dynamic, entrepreneurial environment.
• Intermediate Excel skills and strong analytical capabilities, with client-focused analysis and commentary.
• Excellent verbal and written communication skills, including cross-functional collaboration.
• Experience with SAP accounting software is highly beneficial.