Credit Controller

Search; Leeds; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Search in Leeds is seeking a Credit Controller to manage aged debt and secure payments with a confident, personable approach. The role is hybrid, with a ledger-driven focus and collaboration across Sales and Ops to align credit decisions with business goals.

You’ll need 2+ years of credit control experience, strong telephone skills, and openness to CICM study support. The emphasis is on firm but professional conversations that protect relationships while collecting payments.

Qualifications

• 2+ years of solid credit control experience.
• Confident on the phone and capable of calls to secure payments.
• CICM study support welcomed, not just mentioned.
• Ability to hold a firm line without sounding like a debt collector.

Responsibilities

• Owning and managing a ledger with a proactive mindset.
• Building real relationships with customers to secure payments.
• Spotting patterns and avoiding recurring delinquencies.
• Collaborating with Sales and Ops to align credit decisions.

Skills

Credit control

Phone confidence

Relationship building

Negotiation

Education

CICM study support

Job description

Credit Controller

Leeds 26,000-30,000 + benefits Hybrid

We need someone who can pick up the phone and actually get the money in.

Let's be honest, half the "Credit Controller" ads out there are just a chasing script with a payroll number attached. This isn't that. Our client a well‑established stable business in Leeds needs a Credit Controller who treats aged debt like a personal grudge and closes it out with charm, not just chase emails.

If you can read a client relationship, spot who's stalling versus who's genuinely stuck, and turn an awkward call into a payment plan without burning the bridge, you're exactly who we're after. Bonus points if you've ever made a Finance Director actually smile during a debtor review.

You’ll be:

• Owning a ledger and treating it like it's yours, not just working through a task list
• Building real relationships with customers, not just sending statements into the void
• Spotting patterns before they become problems (the client who's "just a bit late" every single month isn't a coincidence)
• Working closely with Sales and Ops so credit control isn't the department everyone avoids

You’ll need:

• Solid credit control experience - 2+ years ideally
• Confidence on the phone (this is not an email‑only role)
• CICM study support genuinely welcomed, not just mentioned to tick a box
• The ability to hold a firm line without sounding like a debt collector

Why this one's worth your time: credit control is one of the few finance functions where AI can help you chase, but it still can't have the conversation. That's not going anywhere - and neither is the value you bring by doing it well.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.