Credit Controller

Beyond Talent Solutions Ltd; Leeds; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid work

Leeds office

25 days holiday

Pension scheme

Life insurance

Travel insurance

Professional development

Supportive team

Job summary

Beyond Talent Solutions Ltd in Leeds is seeking an experienced Credit Controller to join the busy Collections team. This hybrid, full-time role offers an opportunity to manage a portfolio of client accounts, reduce debt, and develop strong client relationships.

You will monitor payment terms, maintain detailed records, and report on KPIs while working with management to discuss collection activity. The role emphasizes accuracy, discretion, and collaboration within a professional team.

Qualifications

• Experience in a Credit Control / Collections environment.
• Strong telephone and written communication skills.
• Confident negotiating with customers and internal stakeholders.
• Excellent organisational skills with the ability to manage your own workload.
• Strong attention to detail and accuracy when dealing with financial information.
• Comfortable working towards targets and deadlines.
• Proficient with Microsoft Office, particularly Excel and Word.
• Proactive, professional and 'can-do' approach.
• Ability to handle confidential information with discretion.
• Able to build relationships and work collaboratively within a team.

Responsibilities

• Manage your own portfolio of client accounts and proactively reduce outstanding debt.
• Monitor payment terms and identify accounts requiring further action.
• Build strong relationships with clients to support effective debt collection.
• Maintain accurate and detailed records of all collection activity.
• Develop an understanding of clients, their businesses and payment profiles.
• Monitor and work towards KPIs and collection targets.
• Provide regular updates and information to the wider Collections team.
• Attend meetings with management to discuss outstanding debt and collection activity.

Skills

Credit control

Collections experience

Phone communication

Written communication

Negotiation

Organisation

Attention to detail

Target-driven

Excel

Word

Discretion

Relationship building

Tools

Excel

Word

Job description

Credit Controller | Leeds

Hybrid | Full-time | Permanent

Beyond Talent is currently supporting a well-established professional services business in Leeds who are looking to appoint an experienced Credit Controller to join their busy Collections team.

The Role

• Manage your own portfolio of client accounts and proactively reduce outstanding debt
• Monitor payment terms and identify accounts requiring further action
• Build strong relationships with clients to support effective debt collection
• Maintain accurate and detailed records of all collection activity
• Develop an understanding of clients, their businesses and individual payment profiles
• Monitor and work towards agreed KPIs and collection targets
• Provide regular updates and relevant information to the wider Collections team
• Attend meetings with management to discuss outstanding debt and collection activity

What We’re Looking For

• Previous experience within a Credit Control / Collections environment
• Strong telephone and written communication skills
• Confident negotiating with customers and internal stakeholders at all levels
• Excellent organisational skills with the ability to manage your own workload
• Strong attention to detail and accuracy when dealing with financial information
• Comfortable working towards targets and deadlinesConfident using Microsoft Office, particularly Excel and Word
• A proactive, professional and 'can-do' approach
• Ability to handle confidential information with discretion
• Someone who enjoys building relationships and working collaboratively as part of a wider team

Why this role?

• Hybrid working - 3 days working from home
• Leeds-based office
• 25 days' holiday plus bank holidays
• Pension / savings scheme
• Life and travel insurance
• Professional development and educational assistance
• Opportunity to work within a professional and supportive Collections team