Credit Controller

Beyond Talent Solutions Ltd; Wakefield; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working pattern

Job summary

Beyond Talent Solutions Ltd in Wakefield is seeking an experienced Credit Controller to join a friendly finance team on a permanent, full-time basis. You will own your ledger, chase overdue payments, and support cash flow and month-end activities.

The role offers hybrid working after probation and requires strong communication skills, attention to detail, and proficiency with Excel and finance systems. You will build relationships with customers and internal teams to ensure timely collections.

Qualifications

• Previous experience within a Credit Control position in a busy finance environment.
• Proven experience collecting outstanding debt over the telephone.
• Strong understanding of Sales Ledger, cash allocation and account reconciliations.
• Experience reviewing customer accounts and supporting credit processes.
• Excellent communication and negotiation skills with a confident telephone manner.
• Strong attention to detail and the ability to manage a busy workload.
• Competent using Microsoft Excel and finance systems.
• A proactive approach with the ability to build strong relationships with both customers and internal stakeholders.

Responsibilities

• Managing a portfolio of customer accounts, ensuring outstanding balances are collected in a timely manner.
• Contacting customers by telephone and email to resolve overdue payments and account queries.
• Building and maintaining strong customer relationships whilst delivering a high level of service.
• Allocating customer payments and investigating any payment discrepancies.
• Reconciling customer accounts and resolving outstanding issues; supporting the setup and maintenance of customer accounts, including reviewing credit information where required.
• Liaising with internal departments to ensure invoice and account queries are resolved efficiently.
• Assisting with aged debt reporting and supporting the finance team with cash collection targets.
• Maintaining accurate customer records and ensuring all account activity is updated correctly.
• Providing support with month-end activities and other finance administration as required.

Skills

Credit control

Debt collection

Sales ledger

Cash allocation

Account reconciliations

Customer relationships

Excel

Finance systems

Phone-based collections

Attention to detail

Tools

None

Job description

Beyond Talent Solutions are currently seeking an experienced Credit Controller to join a friendly and supportive finance team on a permanent, full time basis.

This is a fantastic opportunity to join a well established business based in Wakefield. You'll take ownership of your own ledger, build strong customer relationships and play a key role in supporting the company's cash flow and wider finance function.

Hybrid working pattern available following probabtionary period.

Working as part of the finance team, your role will include:

• Managing a portfolio of customer accounts, ensuring outstanding balances are collected in a timely manner
• Contacting customers by telephone and email to resolve overdue payments and account queries
• Building and maintaining strong customer relationships whilst delivering a high level of service
• Allocating customer payments and investigating any payment discrepancies
• Reconciling customer accounts and resolving outstanding issuesSupporting the setup and maintenance of customer accounts, including reviewing credit information where required
• Liaising with internal departments to ensure invoice and account queries are resolved efficiently
• Assisting with aged debt reporting and supporting the finance team with cash collection targets
• Maintaining accurate customer records and ensuring all account activity is updated correctly
• Providing support with month-end activities and other finance administration as required

Key Skills & Experience Required:

• Previous experience within a Credit Control position in a busy finance environment
• Proven experience collecting outstanding debt over the telephone
• Strong understanding of Sales Ledger, cash allocation and account reconciliations
• Experience reviewing customer accounts and supporting credit processes
• Excellent communication and negotiation skills with a confident telephone manner
• Strong attention to detail and the ability to manage a busy workload
• Competent using Microsoft Excel and finance systems
• A proactive approach with the ability to build strong relationships with both customers and internal stakeholders

If you're an experienced Credit Controller looking for your next opportunity within a supportive finance team, we'd love to hear from you!