Credit Controller

Willow Recruit Ltd; Ledston; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Private medical care

Dental insurance

Life assurance

Pension contributions

Bonus potential

Breakfast provided

Gym membership

Cycle to Work

Counselling support

Job summary

Willow Recruit Ltd is seeking an experienced Credit Controller for a hybrid role based in Leeds City Centre. You will own your portfolio, drive end-to-end credit control, chase invoices, and resolve payment queries within a collaborative finance team.

The role offers a clear progression path and a comprehensive benefits package. With a salary up to £33,000 and a 35-hour week, you’ll join a business that values people, supports development, and provides flexibility.

Qualifications

• Experience in end-to-end credit control.
• Experience managing a ledger or portfolio of accounts.
• Experience with high-value or high-volume accounts.
• Strong communication and relationship-building skills.
• Excellent attention to detail and organisational skills.
• Ability to prioritise and manage own workload.
• Proficiency with Excel and MS Office.

Responsibilities

• Manage a portfolio of customer accounts and the full end-to-end credit control process.
• Chase outstanding invoices by telephone and email.
• Build strong professional relationships with customers and internal stakeholders.
• Investigate and resolve invoice and payment queries.
• Post and allocate customer payments accurately.
• Produce invoices and customer statements.
• Review aged debt and provide detailed commentary.
• Complete bank reconciliations and support cash allocation.
• Work with internal teams to resolve account and payment queries.
• Monitor outstanding balances and minimise aged debt.
• Work to deadlines, targets and service levels.
• Support the wider finance team during busy periods, including month-end.

Skills

End-to-end credit control

Portfolio ownership

Excellent communication

Excel proficiency

Relationship building

Tools

Microsoft Excel

Office suite

Job description

Job Description

Credit Controller

Hybrid Working Available – Leeds City Centre

Salary: Up to £33,000 (depending on experience)

35 hours per week

Are you an experienced Credit Controller looking for your next opportunity with a business that genuinely invests in its people?

Do you enjoy taking ownership of your own portfolio, building strong relationships and working in a supportive finance team where your contribution is recognised?

If you're looking for a role that offers flexibility, development opportunities and an excellent benefits package, this could be the opportunity for you.

We are looking for an experienced Credit Controller to join a well-established and growing business based in Leeds City Centre. You’ll take ownership of your own portfolio of accounts, managing the end-to-end credit control process while building strong relationships with customers and internal stakeholders.

This is a varied role within an experienced and approachable finance team, reporting to a supportive Credit Manager who encourages ownership, development and progression.

What You’ll Be Doing:

As a Credit Controller, you’ll be responsible for managing your own portfolio of customer accounts and ensuring outstanding debt is collected efficiently and effectively.

Your role will involve:

• Managing a portfolio of customer accounts and the full end-to-end credit control process
• Chasing outstanding invoices by telephone and email
• Building strong and professional relationships with customers and internal stakeholders
• Investigating and resolving invoice and payment queries
• Posting and allocating customer payments accurately
• Producing invoices and customer statements
• Reviewing aged debt and providing detailed commentary where required
• Completing bank reconciliations and supporting cash allocation
• Working closely with internal teams to resolve account and payment queries
• Monitoring outstanding balances and taking appropriate action to minimise aged debt
• Working to agreed deadlines, targets and service levels
• Supporting the wider finance team during busy periods, including month end

This is an opportunity to take genuine ownership of your ledger while working closely with an experienced team and supportive Credit Manager.

What We’re Looking For:

To be successful in this role, you should have:

• Previous experience working in an end-to-end Credit Control role
• Experience managing your own ledger or portfolio of customer accounts
• Experience dealing with high-value and/or high-volume accounts
• Strong communication and relationship-building skills
• Excellent attention to detail and organisational skills
• The ability to prioritise effectively and manage your own workload
• Good Excel and Microsoft Office skills
• Experience working to deadlines, targets and service levels
• A proactive and solution-focused approach
• The confidence to deal professionally with challenging queries and payment issues

You’ll be joining a business that genuinely values its people, with a strong focus on recognition, development, wellbeing and creating a flexible and supportive working environment.

You’ll Benefit From:

• A salary of up to £33,000, depending on experience
• 35-hour working week
• 26 days’ holiday plus bank holidays, with the option to buy and sell additional days
• Hybrid working – initially 4 days in the office for approximately 3 months during training, moving to 3 days in the office and 2 days from home
• Private medical care, dental insurance and life assurance at 4 times your salary
• Matched pension contributions of up to 5%, increasing to 6% after 5 years’ service
• Potential bonus based on company and individual performance
• Free breakfast every day and fresh fruit
• Regular social events, incentives and recognition awards
• Gym membership and Cycle to Work schemes
​
• Counselling support for you and your immediate family
• Opportunities for secondments, development and career progression
​
• A flexible and supportive working culture
• A modern, open-plan office environment in Leeds City Centre

This is a fantastic opportunity for an experienced Credit Controller to join a growing and people-focused business where you’ll have the opportunity to develop your skills, take ownership of your portfolio and build a long-term career.

If you’re looking for a Credit Control role offering flexibility, progression and a genuinely strong benefits package, we’d love to hear from you.