Credit Controller

The London School of Economics and Political Science (LSE); Greater London; Hybrid; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Occupational pension scheme

Generous annual leave

Hybrid working

Training and development opportunities

Job summary

The London School of Economics and Political Science (LSE) is seeking a Credit Controller within its Finance Division to ensure timely income collection and adherence to debt policies. The role operates under the DHFICC and focuses on negotiations and risk mitigation.

Ideal candidates will have CICM Level 2 or be working towards it, a minimum of three years in credit control, and strong IT skills with Excel and accounting systems.

Qualifications

• Knowledge of income/debt collection cycles and relevant legislation.
• CICM qualification or working towards CICM Level 2.
• Minimum 3 years of relevant income/credit control experience.
• Excellent IT skills including Excel, Office and an Accounting or Credit Control system.
• Experience of analysing and interpreting data, producing complex reports and delivering briefings.

Responsibilities

• Implement and adhere to income and debt collection policies and procedures under the DHFICC.
• Negotiate settlements in line with guidance without compromising the School's position.
• Maximise collection and mitigate the risk of non-payments.
• Meet objectives, strategic targets, and KPI targets.
• Coordinate bad debt proposals and write-offs.
• Resolve queries for students, customers and stakeholders efficiently.
• Advise on related legal, compliance and procedural issues.
• Act as point of contact for external collection agent referrals.

Skills

Credit control experience

Data analysis

Time management

Education

CICM Level 2 Qualification

Tools

Microsoft Excel

Accounting or Credit Control system

Job description

LSE is committed to building a diverse, equitable and truly inclusive university

Finance Division

Credit Controller

Salary from £32,890 to £36,052 pa inclusive with potential to progress to £38,422 pa inclusive of London allowance

Responsibilities Include

• Under the direction of the DHFICC, ensuring the implementation of, and adherence to, the schools income and debt collection policies and procedures.
• Ability to negotiate and reach acceptable settlements in line with guidance without compromising the Schools position.
• Maximize collection and mitigate the risk of non-payments
• Meet objectives, strategic targets, collection targets and KPI’s as required
• Coordinate bad debt proposals and write offs
• Resolve queries efficiently and effectively for all students, customers and stakeholders
• Advising on related legal, compliance and procedural issues
• Point of contact for external collection agent referrals

Candidates Should Have

• Knowledge of Income / debt collection cycles and procedures, including relevant legislation and required to be CICM qualified or working towards qualification. Post holder should be undertaking a form of study or attending online training in Credit Control or working towards at least CICM Level 2 Qualification.
• A track record of successful, relevant income/credit control experience at an appropriate level of seniority over a minimum of 3 years
• Excellent IT skills including in using Microsoft Excel, Microsoft Office and an Accounting or Credit Control system.
• Experience of analysing and interpreting data, producing complex reports and delivering briefings to others and good planning and time management, project management and organizational skills

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.