Credit Controller

Alchemy Global Talent Solutions Ltd.; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company based in Greater London is seeking a detail-oriented Credit Controller to manage receivables and maintain strong customer relationships. The role includes managing outstanding balances, preparing cash forecasts, and liaising internally to resolve queries. Candidates should have at least 2 years' experience in a similar role and excellent communication skills.

Qualifications

• Minimum 2 years of experience in Credit Control or Accounts Receivable.
• Excellent communication skills and strong problem-solving abilities.
• Proficient in Microsoft Office with a focus on Excel.

Responsibilities

• Monitor and manage collection of customer balances.
• Proactively contact customers for overdue payments.
• Prepare cash collection forecasts and highlight potential risks.

Skills

Organisational skills

Problem-solving skills

Communication

Negotiation skills

Attention to detail

Microsoft Excel

Accounting software proficiency

Education

Experience in Credit Control or Accounts Receivable

Tools

Sage

SAP

Dynamics

Job description

We are seeking a proactive and detail-oriented Credit Controller to manage our receivables process, ensure timely payments, and maintain strong customer relationships.

This role plays a key part in ensuring healthy cash flow and supporting financial accuracy across the business.

This position offers hybrid working, requiring 2 days per week in the office

Key Responsibilities:

• Monitor and manage the collection of outstanding customer balances.
• Generate and review aged debtor reports regularly.
• Proactively contact customers to chase overdue payments and resolve outstanding queries.
• Maintain accurate records of communications and actions taken in the credit control system.
• Liaise with internal departments to investigate disputed invoices and resolve queries promptly.
• Allocate incoming payments against customer accounts and reconcile discrepancies.
• Provide customer statements, credit notes, and invoice copies as needed.
• Prepare weekly cash collection forecasts and highlight potential risks to the finance team.
• Assist with setting up new customer accounts and conducting credit checks.
• Recommend accounts for legal action where necessary and support enforcement processes.
• Support month-end closing activities related to accounts receivable.

Qualifications and Skills:

• Previous experience in a Credit Control or Accounts Receivable role (minimum 2 years preferred).
• Strong organisational and problem-solving skills.
• Excellent communication and negotiation skills, both verbal and written.
• High level of attention to detail and accuracy.
• Proficient in Microsoft Office, particularly Excel.
• Experience with accounting software (e.g., Sage, SAP, Dynamics, or similar).
• Ability to work under pressure and manage multiple priorities.

Desirable:

• Experience working with international clients and foreign currencies.
• Familiarity with ERP systems such as Microsoft Dynamics or Great Plains.
• Work experience within the HR, logistics, or relocation sector would be advantageous

Interested? Apply now!