Credit Controller

Fisher German; Birmingham; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discretionary bonus

Generous holiday 25–30 days + birthday

Enhanced parental leave

Employee Assistance Programme

Volunteering Leave

Job summary

Fisher German is hiring an experienced Credit Controller to join our Commercial Property Management team in Birmingham. You will support high-profile clients, ensuring timely collection of rent, service charges and related charges, while providing reports to asset managers.

The role is based in our Birmingham office with hybrid working and a 37.5-hour week (Mon–Fri). You will liaise with the Risk & Compliance team as needed to maintain strong controls.

Qualifications

• 2+ years’ experience in a Credit Control role.
• Numerate with a keen eye for detail.
• Experience in a professional services accounting environment is desirable.
• Proficient with Microsoft Office (Outlook, Excel, Word).
• Ability to manage a busy workload with limited supervision.
• Yardi experience would be ideal, though full training is provided.

Responsibilities

• Chase outstanding payments by telephone and email, issuing reminder letters when required.
• Issue copy invoices and tax receipts when required.
• Follow company procedures to achieve targets for collection of rent, service charges and other charges.
• Take responsibility for a specific portfolio of clients and properties.
• Work on accounting and property management systems.
• Liaise with the Risk & Compliance team when required.

Skills

Credit control

Numerate

Microsoft Office

Tools

Yardi

Job description

Overview

As a brand-new role for the team, this is an excellent opportunity for an experienced Credit Controller to join our Commercial Property Management team.

The successful candidate will assist with high‑profile clients during a period of rapid growth and support the wider team with other commercial accounts. In this role you will ensure that client charges – rent, service charge, utilities and other ad‑hoc charges – are collected on time and provide reports and feedback to clients’ asset managers.

The role is based from our Birmingham office and operates within our hybrid working policy. Hours are ideally 37.5 a week (Monday – Friday).

Duties

• Work on a variety of accounting and property management systems.
• Take responsibility for a specific portfolio of clients and properties.
• Chase outstanding payments by telephone and email, issuing reminder letters when required.
• Issue copy invoices and tax receipts when required.
• Follow company procedure to achieve set targets for collection of rent, service charge and all associated charges.
• Liaise with our in‑house Risk & Compliance team to take advice when required.

Qualifications

• 2+ years’ experience in a Credit Control role.
• Numerate and a keen eye for detail.
• Appreciation of practice in a professional services operation.
• General accounting experience with the ability to undertake detailed reconciliations.
• Intermediate understanding of Microsoft Office Products – Outlook, Excel and Word.
• Ability to manage a busy workload with limited supervision.
• Property experience would be ideal although not essential.
• Yardi experience would be ideal although full training is provided.

Benefits

• Discretionary bonus scheme.
• Generous holiday scheme starting at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period.
• Enhanced maternity, paternity, adoption and shared parental leave.
• Online money‑saving portal.
• Death In Service cover.
• Employee Assistance Programme including health appointments for you and your family.
• Volunteering Leave equating to 2 days per year (pro rata if you’re part‑time).

Equal Opportunity

We are proud to be an Equal Opportunities Employer.